Mortgage Documentation & Closing Specialist

CCB Insurance Agency, LLC.; Oklahoma City (OK); On-site; USD 28,000 - 39,000; Full time

Job summary

Chickasaw Community Bank (CCB) is seeking a Mortgage Support Specialist to ensure the completeness and accuracy of mortgage documents. You will review closing documentation, prepare closed loan files for shipping and insuring, clear exceptions for third-party investors/HUD, and assist Mortgage Loan Officers with pipeline management.

Responsibilities include monitoring investor timelines, sending NOIs and conditional approvals, and coordinating with UW teams.

Qualifications

• High school diploma or GED required; mortgage experience preferred.
• 2+ years of mortgage experience preferred.
• Experience with Encompass or LOS is a plus.
• Solid knowledge of banking regulations and procedures.

Responsibilities

• Review closing documentation for completeness and accuracy.
• Prepare closed loan files for shipping to investors/HUD.
• Monitor investor timelines and post-closing delivery deadlines.
• Communicate with MLOs on pipeline status and file reviews.

Skills

Excellent communication

Customer service

Multi-tasking

Time management

Detail oriented

Confidentiality

Banking regulatory knowledge

Education

High School Diploma or GED

Associate degree or equivalent

Tools

Encompass

Loan Operating System (LOS)

Job description

Chickasaw Community Bank (CCB) is seeking a Mortgage Support Specialist to ensure the completeness and accuracy of mortgage documents. You will review closing documentation, prepare closed loan files for shipping and insuring, clear exceptions for third-party investors/HUD, and assist Mortgage Loan Officers with pipeline management.

Responsibilities include monitoring investor timelines, sending NOIs and conditional approvals, and coordinating with UW teams.