Mortgage Document Specialist - Admin & Records

Workway, Inc.; Greenville (SC); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Job summary

Workway, Inc. is a professional staffing firm.

We currently have a Document Administration Specialist opportunity with a leading national mortgage lender dedicated to helping individuals and families achieve their homeownership goals. The Document Administration Specialist will process mortgage documents, manage file reception and shipping, request and review loan paperwork, and maintain accurate records in MERS and other systems.

Qualifications

• High school diploma or equivalent.
• 0–2 years of relevant experience.
• Basic understanding of mortgage servicing documents.
• Strong written, verbal, and interpersonal communication; proficient MS Office.

Responsibilities

• Process mortgage documents and customer/vendor requests.
• Manage receipt, cataloging, and shipping of files within SLAs.
• Request and review loan documentation from custodians.
• Update real-time records in systems including the MERS database.
• Communicate with vendors and servicing partners to resolve inquiries.
• Monitor daily task queues and exception reports for accuracy.

Skills

MS Office

Communication skills

Research & analytics

Mortgage servicing docs

Education

High school diploma

Associate or bachelor's degree preferred

Tools

MERS database

Job description

Workway, Inc. is a professional staffing firm.

We currently have a Document Administration Specialist opportunity with a leading national mortgage lender dedicated to helping individuals and families achieve their homeownership goals. The Document Administration Specialist will process mortgage documents, manage file reception and shipping, request and review loan paperwork, and maintain accurate records in MERS and other systems.