Mortgage Document Support Specialist

State Employees' Credit Union; Raleigh (NC); Hybrid; USD 32,000 - 42,000; Full time

Job summary

State Employees' Credit Union is seeking an entry-level Mortgage Document Processor to handle uploading eSigned documents and supporting MLOs with electronic signatures. The role is primarily in-office with hybrid arrangements, focusing on accurate data entry and efficient information gathering during loan processing.

The position requires a HS diploma or GED, proficiency in MS Outlook, and experience with DocMagic; training on ImageFlow will be provided.

Qualifications

• HS Diploma or GED required.
• Proficient in MS Outlook and accurate data entry.
• Experience with electronic document vendors such as DocMagic.

Responsibilities

• Upload eSigned documents into the mortgage loan origination system.
• Answer eSignature questions from branch and lending centers.
• Resend email links to members as needed.
• Scan ink-signed documents into ImageFlow.
• Print and mail physical documents as requested by MLOs.
• Answer inbound departmental phone calls.

Skills

Data entry

Attention to detail

Education

HS Diploma or GED

Tools

DocMagic

ImageFlow

MS Outlook

Job description

State Employees' Credit Union is seeking an entry-level Mortgage Document Processor to handle uploading eSigned documents and supporting MLOs with electronic signatures. The role is primarily in-office with hybrid arrangements, focusing on accurate data entry and efficient information gathering during loan processing.

The position requires a HS diploma or GED, proficiency in MS Outlook, and experience with DocMagic; training on ImageFlow will be provided.