Mortgage Customer Service Representative - Monday-Friday (No Weekends)

TEKsystems; Pensacola (FL); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k)

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

PTO / Vacation

Job summary

TEKsystems in Pensacola, FL is hiring entry-level Processing Assistants for a hybrid role with three days onsite and two days remote after training. The position starts at $18.50/hour and includes paid training; no prior experience is required.

You will support daily processing tasks, communicate with customers, and work with a collaborative team while learning valuable skills and advancing your career. Training schedule runs Mon-Fri 9:00 AM–5:30 PM ET, with a long-term schedule of 9:30 AM–6:00

Qualifications

• High school diploma or equivalent.
• No prior experience required; paid training provided.
• Ability to work in a fast-paced environment.

Responsibilities

• Support daily processing tasks.
• Communicate with customers.
• Collaborate with a team while learning valuable skills.

Skills

Detail-oriented

Organized

Time management

Customer service

Phone skills

Independent

Education

High school diploma or equivalent

Job description

*TEKsystems is hiring for entry level Processing Assistants!*

*Location:* Hybrid (3 days onsite/2 days remote after training)

*Pay:* $18.50/hour

*Start Date:* Tuesday, September 8

About the Role

We're looking for detail-oriented individuals who enjoy staying organized and working in a fast-paced environment. As a Processing Assistant, you'll support daily processing tasks, communicate with customers, and work alongside a collaborative team while learning valuable skills and growing your career.

* No previous experience is required-we provide paid training!*

*Training Schedule: Paid Full-Time Training (Onsite)*

Monday-Friday

*9:00 AM - 5:30 PM ET*

* Standard New Hire Orientation: *September 9-11*

* New Hire Training: *September 14 - October 9*

* Additional Bridge Training:

*November 23 - January 29*

(Monday-Friday, 9:00 AM - 5:00 PM ET)

*Work Schedule Once training is complete:

Monday-Friday* (NO Weekends!)*

9:30 AM - 6:00 PM ET

*Hybrid Schedule

* Work onsite *3 days per week*

* Onsite days are generally flexible, although your team leader may require a specific day based on business needs.*

We're Looking For Someone Who Is:

• Organized and detail-oriented
• Able to manage multiple tasks at once
• Comfortable working independently
• Professional on the phone with strong communication skills
• Customer service focused
• Dependable with solid time management skills

Qualifications

• Stable work history
• High school diploma or equivalent
• Ability to work in a fast-paced environment

Important Information

• No planned time off during the first *6 months*, especially while completing training.
• Performance expectations and production goals will be discussed during training.

Job Type & Location

This is a Contract to Hire position based out of Pensacola, FL.

Pay and Benefits

The pay range for this position is $18.50 - $18.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Pensacola,FL.

Application Deadline

This position is anticipated to close on Aug 21, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.