Mortgage Construction Administration Coordinator

Lake Michigan Credit Union; Grand Rapids (MI); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Weekly pay

Retirement savings options

Comprehensive health coverage

HSA match

Paid parental leave

Tuition reimbursement

Job summary

Lake Michigan Credit Union is seeking a Mortgage Construction Administration Coordinator to streamline workflows within the Construction Administration team. You will coordinate with leadership to ensure LMCU standards are met and promoted, while eliminating secondary functions from Draw Specialists and supporting Builder Activation processes.

You will engage with members and internal/external partners, manage activations, and help maintain accurate records in servicing systems, drawing on your

Qualifications

• Minimum 1–3 years of related mortgage administration experience.
• Experience with mortgage servicing systems MSP, Core Banking System, LoanQuest and OnBase preferred.
• Knowledge of construction documentation, construction loan and industry terminology preferred.

Responsibilities

• Monitor Builder Activation processes and update builder profiles in loan origination software.
• Maintain loan origination and servicing systems; respond to department calls and inquiries.
• Collaborate with leadership and cross-train with team members to support department goals and mitigate risks.

Skills

Draw processing knowledge

Tools

MSP

Core Banking System

LoanQuest

OnBase

Job description

Primary Location: Mortgage Construction Administration Coordinator

Employee Status: Full-Time

Who we are

At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. We Care, You Thrive | A Culture of Curiosity | More Than a Paycheck (read more here) Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life.

About this position

LMCU is looking for a Mortgage Construction Administration Coordinator who will collaborate with the Construction Administration team to create a seamless workflow and gain efficiencies by eliminating secondary functions from Draw Specialists, along with ensuring LMCU standards are being met and promoted while coordinating with leadership to mitigate potential risks.

What you'll do

• Monitors Builder Activation email inbox, processes Builder Activation requests, updates and maintains builder profiles in loan origination software, updates and maintains builder payees in servicing system, and manages Builder Activation expirations.
• Monitors reports as assigned, new loan assignments, images trailing documents, updates and maintains the loan origination and servicing systems, and answers department phone calls.
• Communicates with members as well as internal and external partners and takes responsibility for all opportunities assigned by management. Cross-trains with other roles within department to provide better support as needed.

What you'll bring

• A minimum of 1 to 3 years of similar or related experience.
• Experience with mortgage servicing systems (MSP), Core Banking System, LoanQuest, and OnBase preferred.
• Knowledge in draw processing, including member and builder communication, documenting servicing system and storing required documents preferred.
• Knowledge of construction-specific documentation, construction loan and construction industry terminology preferred.

What you'll get

• All Employees: weekly pay and retirement savings options.
• Full Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement.
• To see a full list of our benefit offerings, check out this helpful guide !

LMCU is an Equal Opportunity Employer