Mortgage Collections & Workout Specialist

Busey; Collinsville (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Busey is seeking a Collections Specialist in Collinsville, IL to contact delinquent borrowers, perform daily collection calls, letters, and emails to assess financial situations, and determine remedies to bring accounts current. The role involves ACH payments, deferments, and potential loan modifications while aiming to meet collection goals.

Responsibilities include reviewing portfolios, documenting conversations, gathering financial information, and coordinating with the Special Assets Manager

Qualifications

• Strong written and verbal communication abilities.

Responsibilities

• Review loan portfolios for past due accounts and other problems.
• Make collection calls and carefully document all customer conversations and re-payment plans.
• Gather information from customers to identify possible workout situations.
• Collect and review necessary financial information from the borrower.
• Consider appropriate opportunities for deferments to bring customers current.
• Prepare loan modifications requests and present to Special Assets Manager for approval.
• Use Busey website for ACH payments payments as appropriate.
• Work towards exceeding all collection goals and objectives.
• Prepare and review various reports.
• Work with attorneys and other outside professionals, as needed.

Skills

Strong oral and written communication

Job description

Busey is seeking a Collections Specialist in Collinsville, IL to contact delinquent borrowers, perform daily collection calls, letters, and emails to assess financial situations, and determine remedies to bring accounts current. The role involves ACH payments, deferments, and potential loan modifications while aiming to meet collection goals.

Responsibilities include reviewing portfolios, documenting conversations, gathering financial information, and coordinating with the Special Assets Manager