Mortgage Collections & Resolution Specialist (Hybrid)

Clayton Homes; United States; Hybride; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Medical and Dental Plan

401(k) with company match

Paid time off and holidays

Tuition assistance

Résumé du poste

Clayton Homes (New) is seeking an Account Representative to manage customer delinquency through negotiation and problem-solving. This full-time role requires excellent communication skills and the ability to handle up to 2,000 accounts.

With a pay range of $20.39 – $21.75 per hour and a potential annual compensation of $42,000 – $60,000, the position offers secured training bonuses and competitive benefits including medical, dental, and wellness programs.

Qualifications

• 0-1 year of experience preferred, especially in Collections or Loan Servicing.
• Willingness to learn, flexibility across teams, and strong work ethic required.

Responsabilités

• Perform account reviews and audits of delinquent accounts for proper action.
• Make an average of 100 outbound calls daily to collect payments.
• Document collections activities in the mortgage system.

Connaissances

Basic computer skills

Attention to detail

Effective communication

Time management

Goal-oriented

Team collaboration

Formation

High School diploma or equivalent

Outils

View/AS400 system

Description du poste

Clayton Homes (New) is seeking an Account Representative to manage customer delinquency through negotiation and problem-solving. This full-time role requires excellent communication skills and the ability to handle up to 2,000 accounts.

With a pay range of $20.39 – $21.75 per hour and a potential annual compensation of $42,000 – $60,000, the position offers secured training bonuses and competitive benefits including medical, dental, and wellness programs.