Mortgage Closing Operations Leader

Sunflower Bank Mortgage Lending; Dallas (TX); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

401(k) Match

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Tuition Reimbursement

Fitness Reimbursement

Paid Time Off

Volunteer Leave

Paid Holidays

Job summary

Sunflower Bank, N.A. is seeking a Mortgage Closing Manager in Dallas, TX to lead the Closing Department and ensure smooth, timely closings for our mortgage customers.

The role oversees post closers and assistants, maintains SLAs, and coordinates with title services and loan originators to meet investor requirements. The ideal candidate has strong leadership, a deep understanding of FHA/VA/Conventional programs and RESPA, and excellent communication skills.

Qualifications

• Must possess knowledge of FHA, VA and Conventional Loan Programs as well as RESPA.
• Excellent interpersonal, verbal and written communication skills.
• Must possess professional and leadership qualities.
• Must possess ability to multi-task.
• Must possess ability to maintain confidentiality.
• Must be proficient in Microsoft Office Suite.

Responsibilities

• Manage daily activities and workload of the Closing Department, which includes post closers and closing assistants.
• Ensure all loans get to closing table without delay and provide highest quality of service to all customers, both internal and external.
• Maintain agreed upon Service Level Agreements (SLAs) and other commitments to communication and loan stakeholder partnership for closing team and department.
• Ensure accurate Closing Disclosures (CDs) are provided to applicants, title contacts and internal colleagues.
• Address closing and funding questions from colleagues and third parties (title service providers).
• Communicate changes in company policies, procedures and commitments as needed.
• Produce, collect and organize closing documents for each closing file and verify completeness.
• Ensure closing conditions are met.
• Collaborate with Post Closing to clear investor conditions for timely loan delivery.
• Work with title company and loan originators to schedule closings timely and compliantly.
• Use various software for document production, organization, research and communication.
• Meet deadlines for closing, verification, expiring locks, etc.
• Comply with policies, investor guidelines, lending programs, and state/federal laws.

Skills

Interpersonal skills

Verbal & written communication

Leadership

Multi-tasking

Confidentiality

Microsoft Office Suite

Education

FHA/VA/Conventional Knowledge

RESPA Knowledge

Tools

MS Office

Job description

Sunflower Bank, N.A. is seeking a Mortgage Closing Manager in Dallas, TX to lead the Closing Department and ensure smooth, timely closings for our mortgage customers.

The role oversees post closers and assistants, maintains SLAs, and coordinates with title services and loan originators to meet investor requirements. The ideal candidate has strong leadership, a deep understanding of FHA/VA/Conventional programs and RESPA, and excellent communication skills.