Morristown IT Site Infrastructure Analyst

Colgate Palmolive; Morristown (TN); Presencial; USD 86.000 - 107.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Retirement plan with company match

Paid parental leave

Descripción de la vacante

Colgate-Palmolive invites applications for the position of Infrastructure Site Analyst at the Morristown, Tennessee facility. This role supports 2nd level incident resolution, PC deployment, and site infrastructure, serving as the primary GIT contact for compliance, audits and business engagement.

The ideal candidate holds a Bachelor’s Degree with 3+ years of IT/infrastructure experience, and will operate in a high-demand manufacturing environment, collaborating with global IT teams.

Formación

• Bachelor’s Degree required.
• 3+ years of related IT/infrastructure work experience.
• Basic technical understanding of Windows PCs, MacBooks, networks, and mobile devices.

Responsabilidades

• Act as the primary internal liaison to business users and Business Engagement Leads at the Morristown plant to gather infrastructure requirements, evaluate site technology needs, and ensure all new software and hardware are vetted and approved by GIT leadership.
• Monitor the Freshworks 2nd level ticket queue to resolve user IT needs—Windows/Mac PCs, mobile devices, printers, label printers, wireless scanners, and Google Suite—within SLAs, with monthly HelpDesk reporting.
• Lead site adherence to GIT Standards and Compliance by developing required documentation, executing compliance checklists, updating Disaster Recovery plans, maintaining server room/IDF closet standards, and acting as the direct point of contact for internal corporate audits.
• Oversee complete PC deployment workflows, including imaging, new hires/server-assisted onboarding, lease replacements, equipment returns, and asset inventory tracking.
• Collaborate with remote GIT network and infrastructure teams to facilitate local hardware changes and participate in global IT initiatives.

Conocimientos

IT infrastructure experience

Windows/Mac/Networks knowledge

Remote support tools

Educación

Bachelor’s Degree

Descripción del empleo

Colgate-Palmolive invites applications for the position of Infrastructure Site Analyst at the Morristown, Tennessee facility. This role supports 2nd level incident resolution, PC deployment, and site infrastructure, serving as the primary GIT contact for compliance, audits and business engagement.

The ideal candidate holds a Bachelor’s Degree with 3+ years of IT/infrastructure experience, and will operate in a high-demand manufacturing environment, collaborating with global IT teams.