Morning Truck & Customer Service Associate

Michaels Stores; Twin Falls (ID); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

medical coverage

dental coverage

vision coverage

telemedicine services

flexible spending accounts

commuter benefits

tuition assistance

adoption assistance

voluntary insurance options

employee discounts

partner discount programs

Job summary

Michaels Stores in Twin Falls, ID is hiring for a store associate role focused on delivering friendly customer service and helping customers locate products. You’ll handle efficient checkouts, enroll customers in the Rewards program, and support omni-channel processes including BOPIS and SFS.

The role involves stocking, merchandise recovery, and maintaining a well-merchandised, in-stock store while adhering to SOPs and safety guidelines. Evening and weekend hours may apply.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to remain standing for long periods and move about the store.
• Comfort with learning and explaining loyalty programs and services.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience with cash handling to standards.
• Educate customers on the Rewards program and Private Label Credit Cards.
• Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram processes.
• Support store recovery, returns, and in-stock maintenance.
• Engage in in-store safety, shrink control, and SOP compliance.
• Cross-trained in Custom Framing selling and production.

Skills

Customer service

Cash handling

Retail experience

Rewards enrollment

Job description

Michaels Stores in Twin Falls, ID is hiring for a store associate role focused on delivering friendly customer service and helping customers locate products. You’ll handle efficient checkouts, enroll customers in the Rewards program, and support omni-channel processes including BOPIS and SFS.

The role involves stocking, merchandise recovery, and maintaining a well-merchandised, in-stock store while adhering to SOPs and safety guidelines. Evening and weekend hours may apply.