Morning Server PT

Marcus Hotels & Resorts; Omaha (NE); On-site; USD 12,000 - 17,000; Full time

Benefits offered by this job

Free meal per shift

Discounts on stays & dining

Free parking

Job summary

The Omaha Marriott Downtown, Society 1854, part of Marcus Hotels & Resorts, seeks a Server to deliver exceptional food and beverage service in a fine dining setting.

You will greet guests, input orders, handle payments, maintain cleanliness, and resolve guest concerns. A high school diploma is preferred; requires English proficiency, ability to lift 30 pounds, and a flexible schedule including evenings and weekends. Benefits include meals, parking, discounts, and room rates.

Qualifications

• High school diploma or equivalent preferred.
• Knowledge of food & beverage preparation and service standards.
• Experience in a fine dining outlet is a plus.
• Ability to handle guest complaints with empathy and provide solutions.
• Proficient in English for guest requests and reservations.
• Experience with POS and cash handling preferred.

Responsibilities

• Greet guests and explain specials.
• Understand menu and preparation of dishes.
• Record and input orders into POS system.
• Deliver orders with accuracy and courtesy.
• Replenish beverages and ensure guest satisfaction.
• Process payments and thank guests.
• Complete side work and maintain cleanliness.
• Address guest complaints promptly.

Skills

Food & beverage knowledge

Customer service

English proficiency

POS system

Flexibility

Education

High school diploma or equivalent

TIPS certification

Douglas County Food Handler certificate

CPR certification preferred

Tools

POS system

Cash handling

Job description

Description

Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? Do you aspire to grow your career at a premier hotel in downtown Omaha? If so, the Omaha Marriott at the Capitol District is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exclusive luxury and outstanding service that define our hotel. As a Server at Society 1854 located in the Omaha Marriott Downtown, you will tailor the dining experience to each guest providing food and beverage services in a friendly, courteous, timely, and professional manner resulting in a superior level of guest satisfaction.

Located in the heart of downtown Omaha, this upscale hotel offers world-class hospitality to guests and is ranked one of the leading hotels in the city. The Omaha Marriott Downtown’s commitment to providing outstanding guest experiences extends to its employees. Our property and brand pride itself on world-class service and superior style.

What will you be doing?

• Greet guests and explain specials & promotions.
• Understand menu including ingredients and preparation of the dishes to the delivery and service expected to accompany the dish.
• Record and input guest orders into the Point of Sale system.
• Retrieve, confirm, and deliver orders with condiments; follow liquor regulations.
• Replenish beverages and ensure overall guest satisfaction.
• Collect payment, thank guests, and invite them to return.
• Complete side work and cleaning tasks including restocking and replenishing condiments.
• Address and resolve guest complaints.

What do you bring to the role?

• High school degree or equivalent preferred
• Must have high level of knowledge of food and beverage preparation, service standards, guest relations, etiquette, appropriate table settings, service ware, and menu items.
• One year or more of service in a fine dining outlet preferred.
• Handle customer complaints with empathy and provide proactive solutions.
• Proficient in English for guest requests, memos, and reservations.
• Ability to work POS system and cash handling experience preferred.
• Ability to lift up to 30 pounds unassisted on occasion as well as move through crowded rooms to seat guests.
• Ability to work a flexible schedule including days, nights, weekends and holidays and have reliable transportation to and from work
• Ability to obtain any government required license or certificate. TIPS and Douglas County food handler certification required. CPR certification and / or First Aid Training preferred.

What’s in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Marriott-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another while maintaining your service with the company
• Early wage access
• Paid time off
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

Pay Estimate: $9/hour

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all‑encompassing list of responsibilities, duties, and skills.

The Omaha Marriott Downtown is an equal opportunity employer.