Morning Retail Operations & Customer Experience Associate

Winners Merchants International, L.P.; Columbus (OH); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Job summary

Winners Merchants International, L.P. operates Homesense and other TJX brands. The role focuses on delivering a highly satisfying customer experience, while adhering to procedures and promoting loyalty programs.

Team collaboration, merchandising upkeep, and safety awareness are essential as you support multiple areas of the store. Applicants with retail experience and strong communication skills will fit well.

Qualifications

• Prior retail or customer service experience preferred.
• Ability to work a flexible schedule.
• Capable of lifting heavy objects with or without accommodations.
• Strong interpersonal and organizational skills.

Responsibilities

• Deliver outstanding customer service and engage with shoppers on the selling floor.
• Ring purchases and returns accurately and follow procedures.
• Promote store credit and loyalty programs to customers.
• Maintain merchandising standards and cleanliness on the sales floor.
• Assist in restocking and preparing merchandise for display.
• Support safety and loss-prevention efforts and follow policies.
• Participate in store recovery and keep work areas organized.

Skills

Customer service

Communication

Attention to detail

Multitasking

Teamwork

Job description

Winners Merchants International, L.P. operates Homesense and other TJX brands. The role focuses on delivering a highly satisfying customer experience, while adhering to procedures and promoting loyalty programs.

Team collaboration, merchandising upkeep, and safety awareness are essential as you support multiple areas of the store. Applicants with retail experience and strong communication skills will fit well.