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Job summary
A leading fitness organization in Pennsylvania is searching for a Membership Experience Associate to create a welcoming environment for members. Responsibilities include greeting members, resolving issues, and engaging in sales and retention. Ideal candidates will have a positive attitude, multitasking ability, and effective communication skills. The role requires early morning hours from 4:30 AM to 10:00 AM. Join a dynamic team at a rapidly growing fitness hub and make an impact on member experiences.
Qualifications
Passion for helping others.
Effective communication skills.
Prior experience in retail or hospitality preferred.
CPR/AED training preferred.
Responsibilities
Greet and check in members as they enter.
Resolve customer issues effectively.
Engage in membership sales and retention.
Follow up with prospects.
Sell in-store merchandise.
Maintain a safe and clean environment.
Open and close the facility as scheduled.
Skills
Customer communication
Multitasking
Punctuality
Positive attitude
Detail-oriented
Job description
A leading fitness organization in Pennsylvania is searching for a Membership Experience Associate to create a welcoming environment for members. Responsibilities include greeting members, resolving issues, and engaging in sales and retention. Ideal candidates will have a positive attitude, multitasking ability, and effective communication skills. The role requires early morning hours from 4:30 AM to 10:00 AM. Join a dynamic team at a rapidly growing fitness hub and make an impact on member experiences.