Morning Hotel Admin Assistant — Operations Support

Westgate Resorts; Orlando (FL); On-site; USD 15,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Paid Time Off

Paid Holidays

401(k)

Daily Pay

Growth opportunities

Employee discount program

Job summary

Westgate Resorts in Orlando, FL is seeking an Administrative Assistant to provide essential administrative and operational support across Engineering, F&B, Housekeeping, Security, and Front Desk teams. The role requires strong organization, discretion with confidential information, and the ability to manage multiple priorities during morning shifts.

You will handle work orders, purchasing, invoices, reports, and communications, while delivering professional support to department leaders and team

Qualifications

• Previous administrative, office coordination, or related experience preferred.
• Strong proficiency in Microsoft Office, particularly Excel, including formulas, Word, Outlook, and SharePoint.
• Experience with data entry, checkbook reconciliation, invoice tracking, purchasing, and maintaining accurate records.
• Familiarity with Fusion, RPM, and HotSOS preferred, including entering work orders and service tickets.
• Strong organizational and time-management skills with excellent attention to detail.
• Ability to communicate professionally by phone, email, and in person.
• Ability to handle confidential information and exercise sound judgment.
• Ability to manage multiple tasks, projects, and deadlines in a fast-paced environment.
• Strong problem-solving skills and the ability to work independently while supporting multiple departments.

Responsibilities

• Provide daily administrative support to Engineering, F&B, Housekeeping, Security, and Front Desk operations.
• Create, assign, track, and follow up on Engineering work orders and service requests using HotSOS and other systems.
• Process purchasing orders and assist with receiving, inventory, and purchasing activities through Fusion.
• Monitor and follow up on invoices from multiple departments to help ensure accurate and timely processing.
• Prepare reports, spreadsheets, correspondence, presentations, forms, and other administrative documents.
• Maintain accurate records, filing systems, contact lists, and departmental documentation.
• Assist with data entry, expense tracking, checkbook reconciliation, and administrative reporting.
• Answer and direct phone calls, respond to emails, and provide professional support to Team Members, managers, and visitors.
• Schedule meetings, appointments, conference calls, and other departmental activities.
• Greet and assist visitors while maintaining a professional and welcoming office environment.
• Coordinate office equipment repairs, supply orders, and general office needs.
• Handle confidential and sensitive information with professionalism and discretion.
• Take accurate meeting notes and prepare minutes, correspondence, and communications as needed.
• Assist with travel arrangements, presentations, and other administrative projects.
• Manage multiple projects and priorities while meeting deadlines and maintaining accuracy.
• Perform additional administrative duties as assigned to support resort operations

Skills

Office software

Excel formulas

Time management

Communication

Data entry

Multi-tasking

Confidentiality

Team support

Tools

Fusion

RPM

HotSOS

Job description

Westgate Resorts in Orlando, FL is seeking an Administrative Assistant to provide essential administrative and operational support across Engineering, F&B, Housekeeping, Security, and Front Desk teams. The role requires strong organization, discretion with confidential information, and the ability to manage multiple priorities during morning shifts.

You will handle work orders, purchasing, invoices, reports, and communications, while delivering professional support to department leaders and team