Hotel Operations Coordinator — Guest Services & Admin

Universal Studios; Frisco (TX); In loco; USD 44.000 - 60.000; Tempo pieno

Descrizione del lavoro

Universal Kids Resort seeks a dedicated administrator to coordinate day-to-day operation for on-site hotel support across multiple departments. You will assist with team member communications, training, housekeeping inventory processes, and procurement of operating materials, while tracking purchase requisitions and maintaining hotel communications.

You will liaise with third-party vendors and internal teams, ensuring regulatory compliance and smooth daily operations, with a focus on

Competenze

• Strong verbal and written communication skills.
• Ability to identify and resolve problems in a timely manner.
• Ability to balance multiple tasks at any given time with strong organizational skills.
• Experience with Opera Property Management System, Boomerang, or Windsurfer is a plus.

Mansioni

• Coordinate administrative tasks and responsibilities across hotel departments (Front Office, Housekeeping, F&B, Culinary, Security, and more).
• Assist management by coordinating with vendors and inter-departmental communications to ensure smooth operations.
• Support daily staffing coordination and third-party service coordination (laundry, deep cleaning, etc.).
• Maintain department data, documentation for hotel supply orders, and service requests.
• Support regulatory training tracking and SOP/documentation updates.

Conoscenze

Verbal communication

Written communication

Problem solving

Organizational skills

Adaptability

Formazione

Bachelor's degree

Strumenti

Opera PMS

Boomerang

Windsurfer

Descrizione del lavoro

Universal Kids Resort seeks a dedicated administrator to coordinate day-to-day operation for on-site hotel support across multiple departments. You will assist with team member communications, training, housekeeping inventory processes, and procurement of operating materials, while tracking purchase requisitions and maintaining hotel communications.

You will liaise with third-party vendors and internal teams, ensuring regulatory compliance and smooth daily operations, with a focus on