Monterey Server: Guest Experience Specialist

CUSTOM HOUSE HOTEL LP; Monterey (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

CUSTOM HOUSE HOTEL LP is seeking a cordial, energetic Server to provide attentive service in our restaurant. You will greet guests, take orders, suggest menu items, and maintain a clean dining area while supporting a smooth flow of service.

Ideal candidates will have restaurant experience, strong communication, and an ability to work nights, weekends, and holidays as needed. Food safety certifications are required to ensure compliance with health standards.

Qualifications

• Must have a friendly, energetic demeanor and passion for guest service.
• Experience working in fast-paced hospitality environments is preferred.
• Ability to politely upsell dishes and explain menu ingredients.

Responsibilities

• Serve guests in the restaurant following service standards.
• Take orders and relay to the kitchen via the POS system.
• Recommend dishes and explain prep methods and ingredients.
• Serve beverages, verify age for alcohol, and handle payments & change.
• Maintain cleanliness, restrooms, and table settings; replace tableware.
• Manage timing to ensure timely service and guest satisfaction.

Skills

Customer service

Attention to detail

Communication

Teamwork

Multitasking

Education

High School diploma or equivalent

California Food Handlers/ServSafe Certification

State approved Certification Alcohol management

Tools

POS system

Job description

CUSTOM HOUSE HOTEL LP is seeking a cordial, energetic Server to provide attentive service in our restaurant. You will greet guests, take orders, suggest menu items, and maintain a clean dining area while supporting a smooth flow of service.

Ideal candidates will have restaurant experience, strong communication, and an ability to work nights, weekends, and holidays as needed. Food safety certifications are required to ensure compliance with health standards.