Guest Experience Server — Growth & Flexible Shifts

Concord Hospitality Enterprises; Raleigh (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Tuition assistance

Discounted room rates

Training and development

Career advancement

Job summary

Concord Hospitality is seeking an enthusiastic Server to greet guests and deliver warm, attentive service across our dining venues. You will engage with guests, take accurate orders, and collaborate with team members to ensure an exceptional guest experience.

We value reliability, a friendly demeanor, and the ability to work in a fast-paced environment, including nights, weekends, and holidays. Joining our team offers competitive wages and opportunities for growth within Concord-managed hotels.

Qualifications

• Prior serving or hospitality experience preferred.
• Strong communication and customer service skills.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work varied shifts, including nights, weekends, and holidays.
• Commitment to teamwork, professionalism, and guest satisfaction.

Responsibilities

• Provide warm, attentive service to guests throughout their dining experience.
• Maintain a calm, professional demeanor during high-volume periods.
• Monitor outlet operations and assist managers in resolving guest concerns.
• Keep workstations clean, organized, and fully stocked.
• Accurately take and process guest orders with clear, pleasant communication.
• Maintain consistent attendance and punctuality.

Skills

Communication

Customer service

Fast-paced

Teamwork

Flexibility

Job description

Concord Hospitality is seeking an enthusiastic Server to greet guests and deliver warm, attentive service across our dining venues. You will engage with guests, take accurate orders, and collaborate with team members to ensure an exceptional guest experience.

We value reliability, a friendly demeanor, and the ability to work in a fast-paced environment, including nights, weekends, and holidays. Joining our team offers competitive wages and opportunities for growth within Concord-managed hotels.