Monitor I (2015)

Turning Point of Central California; Visalia (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

PSLF Program eligibility

On-the-job training and career growth

Mileage reimbursement

Job summary

Turning Point of Central California seeks a VRC Monitor to support a safe recovery environment in a licensed residential program for substance use disorder treatment. You will supervise residents, monitor compliance with guidelines and schedules, and maintain accurate records of arrivals, departures, and incidents.

Responsibilities include conducting rounds, facilitating communications with staff, assisting with intake, and ensuring confidentiality and ethical conduct.

Qualifications

• Must read and write English proficiently to complete required documentation.
• Ability to communicate effectively with residents and staff.
• Ability to maintain accurate, timely records and follow procedures.
• Basic computer skills to operate Office 365 and video conferencing tools.

Responsibilities

• Provide constant supervision and monitoring of residents.
• Monitor compliance with program guidelines, rules, and schedules.
• Maintain records of resident arrivals and departures using forms.
• Conduct rounds and checks of all areas occupied by residents.
• Generate detailed incident reports and resident progress notes.
• Assist residents with program expectations and available resources.

Skills

English literacy

Communication

Documentation

Computer skills

Education

High School Diploma or GED

Tools

Office 365

Teams

Zoom

Job description

JOB SUMMARY

The VRC Monitor reports to the Program Director that oversees the position and is primarily responsible for contributing to a supportive, safe recovery environment. The monitor role is to maintain client safety and support client recovery by providing clients with guidance on program expectations and available resources in a licensed residential program for Substance Use Disorder treatment.

ESSENTIAL JOB RESPONSIBILITIES

1. Provide constant and vigilant supervision and monitoring of all residents
2. Monitor resident compliance with program guidelines, rules, schedules, and chore assignments.
3. Be professional, attentive, and responsive to calls, emails, or individuals entering and exiting the facility and maintain accurate records of resident arrivals and departures utilizing the appropriate forms.
4. Conduct and document frequent rounds and checks of all areas occupied by residents, including the facility perimeter, to observe behavior, confirm resident count, check on residents' well-being, and identify maintenance, safety, or security issues at prescribed random intervals.
5. Generate timely, accurate, and detailed records of resident incidents, interactions, behavior, progress, risks, or potential concerns.
6. Act as a resource for residents, offering guidance on program expectations and available community resources to support residents throughout their treatment and recovery.
7. Communicate, share insights, collaborate, and work closely with other team members to provide updates on residents to ensure supervision is coordinated and effective.
8. Maintain confidentiality, respect the confidential nature of conversations with residents, and adhere to professional ethics and legal guidelines.
9. Develop and maintain respectful and empathetic professional relationships and establish and maintain clear professional boundaries.
10. Use active listening techniques to understand resident's needs and respond appropriately.
11. Remain flexible and adaptable to changes in workload and assignments.
12. Administer urine or oral swab specimen collection tests for resident drug screens and process specimens using approved procedures. Ability to be a resource for other staff performing urine specimen collection, processing, and documentation.
13. Conduct routine resident security screening and searches, including personal property, rooms, vehicles, and body scans. Ability to be a resource for other staff performing searches.
14. Monitor the video surveillance system.
15. Available as a resource for monitors to provide on-the-job guidance and support as needed.
16. Provide clerical support with ordering supplies, filing, and other general office duties as needed.
17. Conduct inspections of the company vehicle to maintain operational safety standards, complete vehicle reports, and address any vehicle maintenance or repair needs.
18. Assist with client intakes and orientation for new clients, including a tour of the facility, review of the resident guidelines, services, activities, group schedule, and completion of intake forms.
19. Will think and act quickly and efficiently in emergencies.
20. Will drive on agency business, including transporting residents in a company vehicle.
21. Physical presence at the program is required.

ESSENTIAL JOB REQUIREMENTS

1. High School Diploma or GED.
2. Two (2) years of experience in a monitor position or working in a Substance Use Disorder Residential Treatment Facility or equivalent education in substance use disorder treatment or a related field is preferred.
3. Ability to work with individuals and staff members of diverse cultural backgrounds.
4. Ability to read and write in English at a level sufficient to successfully perform required duties.
5. Understand and follow oral and written instructions.
6. Current CPR/First Aid Certification is preferred.
7. Physical presence at the worksite is required.
8. Ability to generate timely, legibly, accurate, and appropriate documentation of communications, behaviors, and routine facility events as they occur.
9. Basic computer skills in Office 365, Teams, Zoom and other communication/meeting platforms.
10. Ability to make informed and ethical decisions in complex and sensitive situations.
11. Must maintain good relationships with current, future, and past employees, co-workers, vendors, third-party administrators, and others with whom the Agency is transacting business and relate to them in a professional manner.
12. Must complete assigned training hours on an annual basis.
13. Possess a valid driver's license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws. Agency insurer authorization is required.
14. Ability to pass a pre-employment criminal background check.
15. Ability to pass a pre-employment physical, drug screen, and TB test.

COMPANY BENEFITS

• Company paid benefits package including medical, dental, vision, Employee Assistance Program, Pension Fund and many other voluntary benefits
• Qualified non-profit for the Public Service Loan Forgiveness (PSLF) Program
• On the job training including paid professional development and career development
• Rewarding work environment with excellent opportunities for career growth
• Meaningful relationships with your co-workers and the individuals we serve
• Family-oriented environment
• Mileage reimbursement for travel

We are a diverse, inclusive and equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (40+), disability status, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, protected military or veteran status, or any other characteristic protected by law.

Turning Point of Central California, Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Turning Point of Central California, Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.