Monitor I (2015)

Tpocc; Visalia, Northern (CA, KY); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pension fund

PSLF eligibility

On-the-job training

Mileage reimbursement

Job summary

Turning Point of Central California, Inc. is seeking a dedicated Monitor for the Visalia Reentry Center. The role ensures a safe recovery environment by supervising residents, documenting events, and guiding individuals through program expectations and available resources.

The position requires strong English literacy, integrity, and ability to collaborate with a diverse team. Occasional travel and on-site presence are expected in Visalia, CA.

Qualifications

• High School Diploma or GED required.
• Two years of experience in a monitor position or similar SUD residential setting preferred.
• Ability to read/write English to perform duties.
• Basic computer skills in Office 365, Teams, Zoom.
• Must pass background, physical, drug screen, TB test as part of employment.

Responsibilities

• Provide constant and vigilant supervision and monitoring of all residents.
• Monitor resident compliance with program guidelines, rules, schedules, and chore assignments.
• Maintain accurate records of resident arrivals and departures.
• Conduct rounds to observe behavior and identify safety or security issues.
• Document incidents, interactions, and resident progress in a timely, accurate manner.
• Provide guidance to residents on program expectations and available resources.
• Collaborate with team and share updates to ensure coordinated supervision.
• Maintain confidentiality and adhere to professional ethics and legal guidelines.
• Develop professional boundaries and demonstrate empathetic interactions with residents.
• Use active listening to understand residents’ needs and respond appropriately.
• Remain flexible to changes in workload and assignments.
• Administer urine/oral swab drug screens and assist with specimen processing.
• Conduct routine security searches and monitor video surveillance.
• Provide on-the-job guidance to monitors as needed.
• Perform clerical duties and assist with vehicle inspections and maintenance.
• Assist with client intakes and orientation for new clients.
• Think quickly and act effectively in emergencies.
• Will require travel on agency business and be present at the program.

Skills

English literacy

Diversity awareness

Documentation

Education

High School Diploma or GED

Two years monitor experience (preferred)

Tools

Office 365

Teams

Zoom

Job description

Monitor I (2015)# Monitor I (2015)Visalia Reentry Center - Visalia, CA 93277## OverviewSalary Range$17.32 - $22.79 HourlyPosition TypeFull TimeJob ShiftAnyEducation LevelHigh School## Description**JOB SUMMARY**The VRC Monitor reports to the Program Director that oversees the position and is primarily responsible for contributing to a supportive, safe recovery environment. The monitor role is to maintain client safety and support client recovery by providing clients with guidance on program expectations and available resources in a licensed residential program for Substance Use Disorder treatment.**ESSENTIAL JOB RESPONSIBILITIES**1. Provide constant and vigilant supervision and monitoring of all residents2. Monitor resident compliance with program guidelines, rules, schedules, and chore assignments.3. Be professional, attentive, and responsive to calls, emails, or individuals entering and exiting the facility and maintain accurate records of resident arrivals and departures utilizing the appropriate forms.4. Conduct and document frequent rounds and checks of all areas occupied by residents, including the facility perimeter, to observe behavior, confirm resident count, check on residents’ well-being, and identify maintenance, safety, or security issues at prescribed random intervals.5. Generate timely, accurate, and detailed records of resident incidents, interactions, behavior, progress, risks, or potential concerns.6. Act as a resource for residents, offering guidance on program expectations and available community resources to support residents throughout their treatment and recovery.7. Communicate, share insights, collaborate, and work closely with other team members to provide updates on residents to ensure supervision is coordinated and effective.8. Maintain confidentiality, respect the confidential nature of conversations with residents, and adhere to professional ethics and legal guidelines.9. Develop and maintain respectful and empathetic professional relationships and establish and maintain clear professional boundaries.10. Use active listening techniques to understand resident’s needs and respond appropriately.11. Remain flexible and adaptable to changes in workload and assignments.12. Administer urine or oral swab specimen collection tests for resident drug screens and process specimens using approved procedures. Ability to be a resource for other staff performing urine specimen collection, processing, and documentation.13. Conduct routine resident security screening and searches, including personal property, rooms, vehicles, and body scans. Ability to be a resource for other staff performing searches.14. Monitor the video surveillance system.15. Available as a resource for monitors to provide on-the-job guidance and support as needed.16. Provide clerical support with ordering supplies, filing, and other general office duties as needed.17. Conduct inspections of the company vehicle to maintain operational safety standards, complete vehicle reports, and address any vehicle maintenance or repair needs.18. Assist with client intakes and orientation for new clients, including a tour of the facility, review of the resident guidelines, services, activities, group schedule, and completion of intake forms.19. Will think and act quickly and efficiently in emergencies.20. Will drive on agency business, including transporting residents in a company vehicle.21. Physical presence at the program is required.**ESSENTIAL JOB REQUIREMENTS**1. High School Diploma or GED.2. Two (2) years of experience in a monitor position or working in a Substance Use Disorder Residential Treatment Facility or equivalent education in substance use disorder treatment or a related field is preferred.3. Ability to work with individuals and staff members of diverse cultural backgrounds.4. Ability to read and write in English at a level sufficient to successfully perform required duties.5. Understand and follow oral and written instructions.6. Current CPR/First Aid Certification is preferred.7. Physical presence at the worksite is required.8. Ability to generate timely, legibly, accurate, and appropriate documentation of communications, behaviors, and routine facility events as they occur.9. Basic computer skills in Office 365, Teams, Zoom and other communication/meeting platforms.10. Ability to make informed and ethical decisions in complex and sensitive situations.11. Must maintain good relationships with current, future, and past employees, co-workers, vendors, third-party administrators, and others with whom the Agency is transacting business and relate to them in a professional manner.12. Must complete assigned training hours on an annual basis.13. Possess a valid driver’s license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws. Agency insurer authorization is required.14. Ability to pass a pre-employment criminal background check.15. Ability to pass a pre-employment physical, drug screen, and TB test.**COMPANY BENEFITS*** Company paid benefits package including medical, dental, vision, Employee Assistance Program, Pension Fund and many other voluntary benefits* Qualified non-profit for the Public Service Loan Forgiveness (PSLF) Program* On the job training including paid professional development and career development* Rewarding work environment with excellent opportunities for career growth* Meaningful relationships with your co-workers and the individuals we serve* Family-oriented environment* Mileage reimbursement for travel We are a diverse, inclusive and equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (40+), disability status, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, protected military or veteran status, or any other characteristic protected by law.Turning Point of Central California, Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Turning Point of Central California, Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.