Money Movement Operations Specialist – Processing & Support

Bank of America; Chandler (AZ); On-site; USD 40,000 - 65,000; Full time

Job summary

Bank of America is seeking an Operations Specialist to support Merrill internal business partners and external clients. The role focuses on processing transactions, maintaining data quality, and providing reliable service across multiple operations areas.

The position requires strong attention to detail, adaptability, and customer service focus, with standard 1st shift hours and a 40-hour workweek in an in-office setting.

Qualifications

• Experience in handling routine transactions and customer service.
• Familiarity with banking operations and data entry processes.

Responsibilities

• Processes transactions according to established procedures and prescribed processes.
• Demonstrates operational discipline while handling routine and standard operational functions.
• Covers one or more operations functional areas, such as analyses, report generation, opening new accounts, trade processing, payment processing, and data entry.
• Assists with phone calls, email boxes, and processing queues.

Skills

Account Management

Adaptability

Customer and Client Focus

Data Entry

Process Management

Active Listening

Continuous Improvement

Data Quality Management

Result Orientation

Attention to Detail

Business Operations Management

Business Process Analysis

Critical Thinking

Job description

Bank of America is seeking an Operations Specialist to support Merrill internal business partners and external clients. The role focuses on processing transactions, maintaining data quality, and providing reliable service across multiple operations areas.

The position requires strong attention to detail, adaptability, and customer service focus, with standard 1st shift hours and a 40-hour workweek in an in-office setting.