Money Movement Operations Processing - Chandler, AZ

Bank of America; Chandler (AZ); Sur place; USD 40 000 - 65 000; Plein temps

Résumé du poste

Bank of America is seeking an Operations Specialist to support Merrill internal business partners and external clients. The role focuses on processing transactions, maintaining data quality, and providing reliable service across multiple operations areas.

The position requires strong attention to detail, adaptability, and customer service focus, with standard 1st shift hours and a 40-hour workweek in an in-office setting.

Qualifications

• Experience in handling routine transactions and customer service.
• Familiarity with banking operations and data entry processes.

Responsabilités

• Processes transactions according to established procedures and prescribed processes.
• Demonstrates operational discipline while handling routine and standard operational functions.
• Covers one or more operations functional areas, such as analyses, report generation, opening new accounts, trade processing, payment processing, and data entry.
• Assists with phone calls, email boxes, and processing queues.

Connaissances

Account Management

Adaptability

Customer and Client Focus

Data Entry

Process Management

Active Listening

Continuous Improvement

Data Quality Management

Result Orientation

Attention to Detail

Business Operations Management

Business Process Analysis

Critical Thinking

Description du poste

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for providing quality service and efficient operations support for the assigned areas, internal business partners, and external customers and clients. Key responsibilities include handling routine and standard transactions according to established procedures and prescribed processes in support of Merrill. Job expectations include referring more complex problems to management.

Responsibilities:

• Processes transactions according to established procedures and prescribed processes
• Demonstrates operational discipline while handling routine and standard operational functions
• Covers one or more operations functional areas, such as analyses, report generation, opening new accounts, trade processing, payment processing, and data entry
• Assists with phone calls, email boxes, and processing queues

Skills:

• Account Management
• Adaptability
• Customer and Client Focus
• Data Collection and Entry
• Process Effectiveness
• Active Listening
• Continuous Improvement
• Customer Service Management
• Data Quality Management
• Result Orientation
• Attention to Detail
• Business Operations Management
• Business Process Analysis
• Critical Thinking
• Process Management

Shift: 1st shift (United States of America)

Hours Per Week: 40