Monday Implementation Manager - Job Code: 1784233927504

Coconut; United States; Remote; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive Salary

13th Month Pay

Paid Time Off

US Holidays Off

Maternity & Paternity Leave

Comprehensive Healthcare

Life Insurance

Mental Health Support

Milestone Gifts & Birthday Treats

Exciting Team Experiences

Stay Connected

Job summary

Coconut is hiring a Monday Implementation Manager to lead client projects, configure workflows, automations, dashboards, and integrations. You will manage 10-20 active accounts, run discovery meetings, and translate client needs into tailored solutions.

This full-time role follows EST business hours, offers a competitive compensation package and signing bonus. You will collaborate with internal teams to ensure seamless project execution and high levels of client satisfaction.

Qualifications

• 3+ years of project management, implementation, or consulting in a client-facing role.
• Experience managing 10-20 active client accounts and meeting milestones.
• Ability to translate client needs into tailored solutions.
• Experience building workflows, automations, dashboards, and integrations.
• Strong communication with clients; primary point of contact.
• Proactive issue diagnosis and quick resolutions.
• Familiarity with platforms like Zapier is a plus.
• Excellent written and verbal communication.

Responsibilities

• Manage 10-20 active client accounts, ensuring milestones are met on time and to high standards.
• Conduct discovery meetings to understand client needs and translate them into tailored solutions.
• Build and configure custom workflows, automations, dashboards, and integrations to meet client requirements.
• Lead strategy sessions, provide training, oversee governance and permissioning, and deliver ongoing support.

Skills

Account management

Discovery meetings

Communication

Training & docs

Problem-solving

Strategy sessions

Client-facing

Tools

G Suite

Slack

Zapier

Job description

At Coconut, we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships. We believe success happens when everyone wins. Clients achieve their goals, and our virtual professionals find purpose and growth in their work. We're currently looking for top talent to fill the role below:

About the role

• Role: Monday Implementation Manager
• Monthly Rate: $3,000 + $200 Signing Bonus!
• Availability: Full-time - 40 hours/week
• Time Zone: 9-6 PM EST

Requirements

Experience Needed/Responsibilities:

• - Manage 10-20 active client accounts, ensuring all project milestones are met on time and to the highest standard.
• - Conduct discovery meetings to understand client needs and translate them into tailored solutions
• - Build and configure custom workflows, automations, dashboards, and integrations on to meet client requirements.
• - Lead strategy sessions, provide training, oversee account governance and permissioning, and deliver ongoing support to ensure client success.
• - Serve as the primary point of contact for clients, maintaining clear communication and providing exceptional customer service.
• - Proactively diagnose issues, escalating internally as needed, with quick resolution to maintain project momentum.
• - Collaborate with internal teams and to ensure seamless project execution and client satisfaction.
• - Track and document project progress, ensuring deliverables align with scope and client expectations.

Good to have:

• - Exceptional problem-solving skills and a proactive approach to challenges.
• - Experience providing training and creating documentation for end-users.
• - Familiarity with related platforms (e.g. , Zapier) is a plus.
• - Excellent communication skills, both written and verbal.

Non-negotiable Requirements:

• - Proven experience with , including advanced workflow design, automations, and integrations.
• - 3+ years of project management, implementation, or consulting experience in a client-facing role.
• - Strong ability to manage multiple client accounts and prioritize effectively.

Industry / Tools Experience:

• G Suite
• Slack

Benefit

• Competitive Salary – We recognize your skills and experience with a great compensation package.
• 13th Month Pay – Enjoy an extra month’s salary—because who doesn’t love a little bonus?
• Paid Time Off – Recharge with 12 days of PTO to use however you like—vacation, self-care, or just a break from it all!
• US Holidays Off – Enjoy 12 paid US holidays throughout the year.
• Maternity & Paternity Leave – We support growing families with dedicated leave for new parents.
• Comprehensive Healthcare – We’ve got you and your family covered with quality healthcare benefits.
• Life Insurance – Our full-time HMO plan includes life insurance for extra peace of mind.
• Mental Health Support – Prioritize your well-being with access to mental health consultations and wellness resources.
• Milestone Gifts & Birthday Treats – We celebrate your achievements and make your special day even better!
• Exciting Team Experiences – Think island getaways, virtual town halls, and regional meetups—because work should be fun, too!
• Stay Connected – Be part of a supportive network where you can learn, grow, and connect with amazing people.

Some benefits may vary. Full details will be provided during the onboarding process.