Monarch Rewards Host: Entry-Level Guest Concierge
Atlantis Casino Resort Spa
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Benefits offered by this job
Job summary
Atlantis Casino Resort Spa in Reno, NV, seeks an entry-level Monarch Rewards Host to warmly welcome guests and connect them with Monarch Rewards benefits. You will promote casino promotions, provide resort information, and help guests enroll or learn about rewards while delivering friendly, professional service on the casino floor.
No prior experience required; training provided to build skills in guest relations and gaming hospitality within a premier resort setting.
Qualifications
- Ability to provide 100% effort in communicating Monarch Rewards benefits and enrollment.
- Ability to greet guests warmly and promote casino promotions and events.
- Comfort with standing/walking for long periods in a casino environment.
- Proficient in computer usage, typing, spelling and basic math for on-site patron systems.
- Flexibility to handle fast-paced, multi-event duties and promotions.
Responsibilities
- Greet guests and enroll them in Monarch Rewards.
- Promote casino promotions, events and amenities to guests.
- Provide information about the Reno area and resort property.
- Open club accounts at the Monarch Rewards desk and assist with queries.
- Maintain professional demeanor and friendly service on the casino floor.
- Assist with promotions, slots tournaments and general guest inquiries.
- Performs other duties as assigned by management.
Skills
Job description
Atlantis Casino Resort Spa in Reno, NV, seeks an entry-level Monarch Rewards Host to warmly welcome guests and connect them with Monarch Rewards benefits. You will promote casino promotions, provide resort information, and help guests enroll or learn about rewards while delivering friendly, professional service on the casino floor.
No prior experience required; training provided to build skills in guest relations and gaming hospitality within a premier resort setting.
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