Mon–Fri Customer Service Pro with Growth

Credit Management Services, Inc.; Grand Island (NE); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid training

401(k) with company match

Employer-paid life insurance ($50,000)

Job summary

Credit Management Services, Inc. in Grand Island, NE is seeking a Customer Service Representative to handle consumer calls, discuss accounts, and offer payment options. Training is provided, and there is room to grow within a Monday–Friday daytime schedule.

The team emphasizes professional communication, accuracy in records, and collaborative problem-solving. Prior experience isn’t required, only strong communication and a customer-focused mindset.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and learning new systems.
• Ability to multitask and stay organized.
• Dependable with consistent attendance.
• Positive attitude and willingness to learn.
• Ability to work effectively as part of a team.

Responsibilities

• Communicate with consumers by phone and provide professional, helpful customer service.
• Review account information and answer questions.
• Discuss payment options and help establish payment arrangements.
• Work toward individual and team goals.
• Maintain accurate account records and document conversations.
• Follow company procedures and approved communication guidelines.
• Work as part of a team to provide a positive consumer experience.

Skills

Strong communication

Customer service

Computer skills

Multitasking

Dependable attendance

Team player

Education

High school diploma or equivalent

Job description

Credit Management Services, Inc. in Grand Island, NE is seeking a Customer Service Representative to handle consumer calls, discuss accounts, and offer payment options. Training is provided, and there is room to grow within a Monday–Friday daytime schedule.

The team emphasizes professional communication, accuracy in records, and collaborative problem-solving. Prior experience isn’t required, only strong communication and a customer-focused mindset.