Customer Service Pro — Mon-Fri, Commission Eligible

Credit Management Services, Inc.; Kearney (NE); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Paid training

401(k) with company match

Life insurance up to $50,000

Performance reviews

Bonuses and advancement opportunities

Job summary

Credit Management Services, Inc. is hiring a Customer Service Representative in Kearney, NE. The role focuses on assisting consumers by phone, answering questions about accounts and payment options, and helping to establish feasible payment arrangements.

Training is provided, and advancement opportunities exist for high performers. The position offers a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m., with no nights or weekends, and a pay structure that includes base pay up to $18/hour plus

Qualifications

• High school diploma or equivalent.
• Strong communication and customer service skills.
• Comfortable using computers and learning new systems.
• Ability to multitask and stay organized.
• Dependable with consistent attendance.
• Positive attitude and willingness to learn.
• Ability to work effectively as part of a team.

Responsibilities

• Communicate with consumers by phone and provide professional, helpful customer service.
• Review account information and answer questions.
• Discuss payment options and help establish payment arrangements.
• Work toward individual and team goals.
• Maintain accurate account records and document conversations.
• Follow company procedures and approved communication guidelines.
• Work as part of a team to provide a positive consumer experience.

Skills

Clear communication

Customer service

Computer literacy

Multitasking

Dependable attendance

Team player

Education

High school diploma or equivalent

Job description

Credit Management Services, Inc. is hiring a Customer Service Representative in Kearney, NE. The role focuses on assisting consumers by phone, answering questions about accounts and payment options, and helping to establish feasible payment arrangements.

Training is provided, and advancement opportunities exist for high performers. The position offers a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m., with no nights or weekends, and a pay structure that includes base pay up to $18/hour plus