Customer Relations Specialist — Flexible Schedule & Advancement

Shawnkreifels; Lincoln (NE); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Shawnkreifels in Lincoln, Nebraska is looking for a Customer Relations Representative to enhance client experiences and resolve inquiries effectively. This position focuses on customer service skills and attention to detail, ensuring satisfaction in a thriving insurance agency.

If you are customer-focused and motivated, you'll find ample opportunities for internal advancement. Your role will include managing inquiries, maintaining records, and assisting with retention strategies to support agency growth.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service

Job description

Shawnkreifels in Lincoln, Nebraska is looking for a Customer Relations Representative to enhance client experiences and resolve inquiries effectively. This position focuses on customer service skills and attention to detail, ensuring satisfaction in a thriving insurance agency.

If you are customer-focused and motivated, you'll find ample opportunities for internal advancement. Your role will include managing inquiries, maintaining records, and assisting with retention strategies to support agency growth.