Modern Workplace Architect - End User Services & Automation

Capgemini; Santa Clara (CA); On-site; USD 94,000 - 215,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off 12–25 days

Life and disability insurance

Employee assistance programs

Job summary

Capgemini is seeking a seasoned Modern Workplace Architect to design and implement enterprise-wide end-user computing solutions. You will lead strategies for End User Services, optimize the Service Desk, and implement device management with Intune and Endpoint Manager.

The role emphasizes automation, security, and a strong focus on user experience across sites. With 10+ years in the field, you will collaborate with stakeholders, stay ahead of tech trends, and drive workplace transformation using

Qualifications

• 10+ years of experience in end-user computing and modern workplace architecture.
• Deep expertise in Microsoft 365, Intune, Endpoint Management, and Service Desk operations.
• Familiarity with security and compliance frameworks for end-user environments. Certifications preferred.

Responsibilities

• Architect and deliver modern workplace solutions leveraging Microsoft 365, Intune, and related technologies.
• Define strategies for End User Services, including Service Desk optimization and automation.
• Implement device management and security policies using Microsoft Endpoint Manager (Intune).
• Drive automation initiatives to streamline support processes and improve operational efficiency.
• Oversee site support operations, ensuring seamless end-user experience across locations.
• Collaborate with stakeholders to align workplace solutions with business objectives.
• Stay ahead of emerging technologies and recommend innovative solutions for workplace transformation.

Skills

End-user computing

Microsoft 365

Intune

Endpoint management

Service Desk

Automation

PowerShell

Power Automate

Site support

Security & compliance

Tools

Microsoft Intune

Microsoft Endpoint Manager

Power Automate

PowerShell

Job description

Capgemini is seeking a seasoned Modern Workplace Architect to design and implement enterprise-wide end-user computing solutions. You will lead strategies for End User Services, optimize the Service Desk, and implement device management with Intune and Endpoint Manager.

The role emphasizes automation, security, and a strong focus on user experience across sites. With 10+ years in the field, you will collaborate with stakeholders, stay ahead of tech trends, and drive workplace transformation using