Infrastructure Specialist

Capgemini; Atlanta (GA); On-site; USD 140,000 - 190,000; Full time

Job summary

Capgemini in Atlanta seeks an Architect to design and deliver modern workplace solutions leveraging Microsoft 365, Intune, and related technologies. You will define strategies for End User Services, implement device management, and drive automation to improve support processes and efficiency.

You will oversee site support operations across locations, collaborate with stakeholders to align workplace solutions with business goals, and stay ahead of emerging technologies to recommend innovative

Qualifications

• 10+ years of experience in end-user computing and modern workplace architecture.
• Deep expertise in Microsoft 365, Intune, Endpoint Management, and Service Desk operations.
• Strong knowledge of automation tools (PowerShell, Power Automate, or similar).
• Experience with site support models and global service delivery.
• Familiarity with security and compliance frameworks for end-user environments.
• Excellent communication and stakeholder management skills.

Responsibilities

• Architect and deliver modern workplace solutions leveraging Microsoft 365, Intune, and related technologies.
• Define strategies for End User Services, including Service Desk optimization and automation.
• Implement device management and security policies using Microsoft Endpoint Manager (Intune).
• Drive automation initiatives to streamline support processes and improve operational efficiency.
• Oversee site support operations, ensuring seamless end-user experience across locations.
• Collaborate with stakeholders to align workplace solutions with business objectives.
• Stay ahead of emerging technologies and recommend innovative solutions for workplace transformation.

Skills

End-user computing

Modern workplace architecture

Stakeholder management

Communication skills

Tools

Microsoft 365

Intune

Endpoint Management

Service Desk operations

Job description

Architect and deliver modern workplace solutions leveraging Microsoft 365, Intune, and related technologies.

Define strategies for End User Services, including Service Desk optimization and automation.

Implement device management and security policies using Microsoft Endpoint Manager (Intune).

Drive automation initiatives to streamline support processes and improve operational efficiency.

Oversee site support operations, ensuring seamless end-user experience across locations.

Collaborate with stakeholders to align workplace solutions with business objectives.

Stay ahead of emerging technologies and recommend innovative solutions for workplace transformation.

Required Skills & Qualifications

10+ years of experience in end-user computing and modern workplace architecture.

Deep expertise in Microsoft 365, Intune, Endpoint Management, and Service Desk operations.

Strong knowledge of automation tools (PowerShell, Power Automate, or similar).

Experience with site support models and global service delivery.

Familiarity with security and compliance frameworks for end-user environments.

Excellent communication and stakeholder management skills.