Mobility Services Manager

Exoben Inc.; United States; On-site; USD 110,000 - 150,000; Full time

Job summary

Exoben Inc. is seeking a Mobility Services Manager to lead its mobility service operations in the United States. You will oversee service delivery, customer experience, and operational performance across mobility platforms, ensuring reliability and efficiency in line with Exoben’s standards.

You will work closely with fleet operations, software teams and customer support to optimize processes, scale services, and maintain compliance with evolving regulations and policies.

Qualifications

• Bachelor’s degree in Business, Operations or related field.
• Experience in mobility services, transportation or service operations.
• Strong focus on service delivery and customer experience.
• Organized, customer-focused and results-driven.

Responsibilities

• Manage daily mobility service operations.
• Ensure high-quality service delivery and customer satisfaction.
• Coordinate fleet, logistics and support teams.
• Monitor service performance and efficiency.
• Identify opportunities to improve operations.
• Manage service expansion and scaling.
• Ensure compliance with operational standards.

Skills

Mobility services experience

Service delivery

Customer experience

Organization & planning

Education

Bachelor's degree in Business/Operations

Master's degree (advantage)

Job description

Specialization: Mobility Platforms, Service Delivery and Customer Operations

Location: United States

Job Type: Full-Time

About Exoben

Exoben is not only building energy systems but also expanding into integrated mobility solutions where electric vehicles, charging infrastructure and digital platforms work together.

The company’s long-term vision includes Mobility-as-a-Service (MaaS), where transportation is powered by clean energy and managed through intelligent systems.

By combining LithioX™ batteries, ExoBoost™ charging and digital platforms, Exoben aims to create efficient, reliable and scalable mobility services.

Delivering these services requires strong operational management and customer‑focused execution.

Job Description

We are looking for a highly capable Mobility Services Manager to lead Exoben’s mobility service operations.

In this role, you will oversee service delivery, customer experience and operational performance across mobility platforms.

You will ensure that services are reliable, efficient and aligned with Exoben’s standards.

You will work closely with fleet operations, software teams and customer support teams.

Key Responsibilities

• You will manage daily mobility service operations.
• You will ensure high‑quality service delivery and customer satisfaction.
• You will coordinate fleet, logistics and support teams.
• You will monitor service performance and efficiency.
• You will identify opportunities to improve operations.
• You will manage service expansion and scaling.
• You will ensure compliance with operational standards.

Qualifications

• You have a Bachelor’s degree in Business, Operations or a related field. A Master’s degree is an advantage.
• You have experience in mobility services, transportation or service operations.
• You understand service delivery and customer experience.
• You are organized, customer‑focused and results‑driven.

Why This Role Matters

This role delivers Exoben’s mobility vision to users.

You ensure services are reliable and efficient.

Your work connects technology with real‑world usage.

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