Mobility Mentor Navigator

National-Urban-League-; City of Rochester (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

The Urban League of Rochester is seeking a Mobility Mentor Navigator to provide mentoring and administration for the Mobility Mentoring Program. You will support the Director of Family Services, conduct intake with clients, and help maintain program data and reports.

Ideal candidates have an associates degree (bachelor's preferred), experience in client interactions, and knowledge of mobility mentoring and case management. Strong communication and organizational skills are essential.

Qualifications

• The candidate has an associate degree; a bachelor's degree in a related field is preferred.
• Reliable transportation is required with travel throughout the day.
• Knowledge of mobility mentoring is required; knowledge of case management is preferred.
• At least 1 year of experience in client interactions.
• Experience in civic engagement or financial planning is a plus.
• Excellent written and oral communication skills and the ability to meet deadlines.
• Strong organizational skills and attention to detail; able to manage multiple projects.
• Familiarity with the dynamics of race and class in urban America.
• Proficiency with Microsoft Office (Word, Access, Excel).

Responsibilities

• Assist the Director of Family Services with monthly, quarterly, and annual reports as requested by the Program Planning, Research and Evaluation Department.
• Participate in the recruitment of clients to take part in the Mobility Mentoring Program.
• Work directly with clients in the Mobility Mentoring Program, including intake appointments and follow-ups.
• Maintain client files as instructed by the Director of Family Services.
• Attend Urban League of Rochester functions and events.
• Participate in training and orientation.
• Perform other duties as may be assigned by the Director of Family Services.

Skills

Communication

Case management

Mobility mentoring

Microsoft Office

Travel readiness

Education

Associate degree

Bachelor's degree preferred

Tools

Word

Access

Excel

Job description

Description

Mobility Mentor Navigator

Urban League of Rochester Rochester, NY

Description

Job Type: Regular Full-Time

Reports To: Director of Family Services

Job Summary

The Urban League of Rochester seeks a Mobility Mentor Navigator that can provide mentoring assistance and administration for the Mobility Mentoring Program

Job Responsibilities

• Assist the Director of Family Services with the completion of monthly, quarterly, and annual reports as requested by the Program Planning, Research and Evaluation Department.
• Participate in the recruitment of clients to take part in the Mobility Mentoring Program.
• Work directly with clients in the Mobility Mentoring Program, as assigned by the Director of Family Services. This includes conducting preliminary intake appointments or client-follow-up.
• Maintain client files as instructed by the Director of Family Services.
• Attend Urban League of Rochester functions and events.
• Participate in training and orientation.
• Perform other duties as may be assigned by the Director of Family Services.

Requirements

• Requires a minimum of an associates degree, bachelor's degree with a background in case management, mobility mentoring, or motivational interviewing is preferred.
• Reliable transportation required. Travel is required throughout the day.
• Knowledge of mobility mentoring is required; knowledge of case management is preferred.
• Requires 1+ years of experience in client interactions.
• Experience in civic engagement, financial planning preferred.
• Demonstrated ability to independently meet deadlines and fulfill requirements from supervisors.
• Excellent written and oral communication skills.
• Capacity to manage multiple projects and assignments, often with competing deadlines.
• Strong organizational skills, attention to detail, and ability to meet deadlines.
• Knowledge of the dynamics of race and class within the political economy of contemporary urban America.
• Competency with Microsoft Office, including Word, Access, and Excel.
• Must be able to handle stressful situations in a calm and professional manner.

The Urban League of Rochester is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, ability, age, or veteran status.