Mobility Mentor

URBAN LEAGUE OF ROCHESTER NY INC; City of Rochester (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

The Urban League of Rochester NY INC is seeking a full-time Mobility Mentor who will provide mobility mentoring and motivational interviewing to clients. Responsibilities include assisting with program reports, conducting client intakes, maintaining client files, and collaborating with referral organizations. Candidates must have a bachelor's degree, strong communication skills, and 2+ years of client interaction experience. The role emphasizes support within the Mobility Mentoring Program and requires reliability, strong organizational abilities, and knowledge of relevant practices.

Qualifications

• Minimum of a bachelor's degree in a relevant field is required.
• Requires 2+ years of experience in client interactions.
• Knowledge of mobility mentoring and case management is preferred.

Responsibilities

• Assist with monthly, quarterly, and annual reports for the program.
• Conduct intake appointments and develop life plans for clients.
• Maintain client files and establish rapport with referral organizations.

Skills

Case management

Mobility mentoring

Motivational interviewing

Communication skills

Organizational skills

Microsoft Office

Education

Bachelor's degree

Job description

Status: Full-Time

Reports to: Director of Family Services

Job Summary

The Urban League of Rochester seeks a full-time Mobility Mentor to provide mobility mentoring and motivational interviewing for clients of the Mobility Mentoring Program.

Job Responsibilities

• Assist the Director of Family Services with the completion of monthly, quarterly, and annual reports as requested by the Program Planning, Research and Evaluation Department.
• Participate in the recruitment of clients to take part in the Mobility Mentoring Program.
• Work directly with clients in the Mobility Mentoring Program, as assigned by the Director of Family Services. This includes conducting intake appointments, developing life plans, motivational interviews, providing referrals, and client follow-up.
• Participate in case conferencing.
• Participate in training and orientation.
• Maintain client files as instructed by the Director of Family Services.
• Establish and maintain rapport with appropriate referral organizations / program partners - follow-up and monitor referrals.
• Attend Urban League of Rochester functions and events.
• Perform other duties as may be assigned by the Director of Family Services.

Requirements

• Requires a minimum of a bachelor's degree with a background in case management, mobility mentoring, or motivational interviewing.
• Knowledge of mobility mentoring is required; knowledge of case management is preferred.
• Reliable transportation required.
• Requires 2+ years of experience in client interactions.
• Experience in civic engagement, financial planning preferred.

• Demonstrated ability to independently meet deadlines and fulfill requirements from supervisors.
• Excellent written and oral communication skills.
• Capacity to manage multiple projects and assignments, often with competing deadlines.
• Strong organizational skills, attention to detail, and ability to meet deadlines.
• Knowledge of the dynamics of race and class within the political economy of contemporary urban America.
• Competency with Microsoft Office, including Word, Access, and Excel.
• Must be able to handle stressful situations in a calm and professional manner.

The Urban League of Rochester is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, ability, age, or veteran status.