Mobility Mentor Navigator

URBAN LEAGUE OF ROCHESTER NY INC; City of Rochester (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

Urban League of Rochester NY Inc in Rochester, NY invites applications for Mobility Mentor Navigator to mentor and administer the Mobility Mentoring Program. You will support the Director of Family Services, recruit clients, conduct intake, maintain files, and assist with reporting and training.

Strong communication, organizational skills, and MS Office proficiency are essential. Travel across the day is required with reliable transportation.

Qualifications

• Requires 1+ years of experience in client interactions.
• Knowledge of mobility mentoring is required; knowledge of case management is preferred.
• Reliable transportation required. Travel is required throughout the day.
• Excellent written and oral communication skills.
• Capacity to manage multiple projects and meet deadlines.

Responsibilities

• Assist the Director of Family Services with the completion of monthly, quarterly, and annual reports as requested by the Program Planning, Research and Evaluation Department.
• Participate in the recruitment of clients to take part in the Mobility Mentoring Program.
• Work directly with clients in the Mobility Mentoring Program, including conducting preliminary intake appointments or client-follow-up.
• Maintain client files as instructed by the Director of Family Services.
• Attend Urban League of Rochester functions and events.
• Participate in training and orientation.
• Perform other duties as may be assigned by the Director of Family Services.

Skills

Client interactions

Communication skills

Time management

Organizational skills

Microsoft Office proficiency

Education

Associate degree

Bachelor's degree

Tools

Microsoft Office

Job description

Description

Mobility Mentor Navigator

Urban League of Rochester Rochester, NY

Description

Job Type: Regular Full-Time

Reports To: Director of Family Services

Job Summary

The Urban League of Rochester seeks a Mobility Mentor Navigator that can provide mentoring assistance and administration for the Mobility Mentoring Program

Job Responsibilities

• Assist the Director of Family Services with the completion of monthly, quarterly, and annual reports as requested by the Program Planning, Research and Evaluation Department.
• Participate in the recruitment of clients to take part in the Mobility Mentoring Program.
• Work directly with clients in the Mobility Mentoring Program, as assigned by the Director of Family Services. This includes conducting preliminary intake appointments or client-follow-up.
• Maintain client files as instructed by the Director of Family Services.
• Attend Urban League of Rochester functions and events.
• Participate in training and orientation.
• Perform other duties as may be assigned by the Director of Family Services.

Requirements

• Requires a minimum of an associates degree, bachelor's degree with a background in case management, mobility mentoring, or motivational interviewing is preferred.
• Reliable transportation required. Travel is required throughout the day.
• Knowledge of mobility mentoring is required; knowledge of case management is preferred.
• Requires 1+ years of experience in client interactions.
• Experience in civic engagement, financial planning preferred.
• Demonstrated ability to independently meet deadlines and fulfill requirements from supervisors.
• Excellent written and oral communication skills.
• Capacity to manage multiple projects and assignments, often with competing deadlines.
• Strong organizational skills, attention to detail, and ability to meet deadlines.
• Knowledge of the dynamics of race and class within the political economy of contemporary urban America.
• Competency with Microsoft Office, including Word, Access, and Excel.
• Must be able to handle stressful situations in a calm and professional manner.

The Urban League of Rochester is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, ability, age, or veteran status.