Mobility Manager

Forward Service Corporation; Town of Antigo (WI); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

PTO 4 weeks

Vision/Life/Disability Insurance

401(k) match

Remote work option for WI residents

Job summary

Forward Service Corporation (FSC) is seeking a Mobility Manager to help low-income families identify transportation solutions that support employment and childcare. You will coordinate transportation services, provide individualized support, and build partnerships with employers, providers, and community organizations.

This role is based in Wisconsin with a work-from-home option for residents. The starting wage is $23 per hour, with generous paid time off, 100% company-paid Vision, Life, and

Qualifications

• Reside in Wisconsin.
• Associate degree with two years of work-related experience or equivalent.
• Strong customer service and communication skills.
• Ability to coordinate multiple projects and maintain confidentiality.
• Proficiency with Microsoft Office 365 and database systems.

Responsibilities

• Provide case management and individualized support to identify transportation solutions for employment and childcare.
• Coordinate vehicle repair, loan, and donation services with eligibility, loan tracking, and repayment monitoring.
• Conduct interviews, assess resources and job readiness, and help clients explore practical options.
• Provide transportation, budgeting, and financial literacy education; complete required reporting.
• Build partnerships with employers, transportation providers, human service agencies, and community organizations.

Skills

Customer service

Communication

Organization

Time management

Education

Associate degree or equivalent

Tools

Office 365

Database systems

Job description

Grow with Purpose at Forward Service Corporation (FSC)

Make a lasting impact on your community.

Forward Service Corporation (FSC) is a nonprofit organization dedicated to empowering individuals to overcome barriers, achieve financial stability, and reach their full potential. Since our founding in 1979, we have provided workforce development, training, and supportive services across Wisconsin. Our work is guided by a people-first philosophy, a strong commitment to diversity and inclusion, and a belief that every person deserves the opportunity to thrive. If you’re looking for a career where you can make a true difference—and feel great doing it—this is the place for you.

Position: Mobility Manager

Report to any FSC location

In this role, you will help low-income families and individuals identify practical transportation solutions that support employment and childcare needs. As a Mobility Manager for WETAP, you will coordinate transportation services, provide individualized support and education, and build strong partnerships with employers, transportation providers, human service agencies, and other community organizations.

Position Overview- Key Responsibilities (Full details on attached job description):

• Providing case management and individualized support to identify transportation solutions related to employment and childcare
• Coordinating vehicle repair, vehicle loan, and vehicle donation services, including eligibility, loan tracking, and repayment monitoring
• Conducting customer interviews, assessing available resources and job readiness, and helping individuals explore practical options that support personal, financial, and employment goals
• Providing transportation, budgeting, and financial literacy education and completing required participant data and Wisconsin Department of Transportation reporting
• Building partnerships with employers, transportation providers, human service agencies, and community organizations to strengthen and develop transportation solutions

Highlights of Employment at FSC:

• Work from home if reside in Wisconsin and maintain acceptable performance
• Minimum starting wage: $23/hour
• Generous paid time off beginning at four weeks annually
• 100% company-paid Vision, Life, and Disability Insurance
• Matching 401(k) plan
• A professional environment with a strong culture of support and respect

Qualifications:

• Reside in Wisconsin
• Associate degree with two years of work-related experience, or an equivalent combination of education and relevant experience
• Strong customer service, communication, organization, and time-management skills with the ability to coordinate multiple projects
• Ability to work one-on-one with individuals to identify barriers, explore options, and develop practical solutions while maintaining confidentiality
• Ability to build effective partnerships with businesses, transportation providers, human service agencies, and community organizations, and to deliver presentations or facilitate discussions
• Proficiency with Microsoft Office 365 and database systems, including accurate and efficient typing skills of at least 30 words per minute with 95% accuracy

Apply Today

At FSC, you will find more than a job—you will find purpose. If you are organized, service-minded, and ready to help participants connect with services that can support greater stability and self-sufficiency, we encourage you to apply.

At Forward Service Corporation we seek diversity. Differing perspectives lead to innovation. We are an equal opportunity employer and invite applications from candidates from all backgrounds. All qualified candidates will receive consideration for employment and promotion without regard to age, ancestry, arrest or conviction record, color, creed, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity or veteran status.