Mobility Manager

Korn Ferry Group; Foster City (CA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Korn Ferry is seeking a Global Mobility Manager for a 14-month maternity-leave assignment in Foster City, CA. The role is hybrid, with 3 days onsite weekly, focusing on employee relocation across the Americas and coordinating with internal stakeholders and external service providers.

The successful candidate will guide employees through mobility processes, manage complex relocation scenarios, and ensure compliant, proactive support while collaborating with relocation management providers and

Qualifications

• At least seven years of progressive experience in global mobility or related area.
• Manager-level experience handling complex mobility or relocation cases.
• Deep knowledge of mobility processes in the Americas (mobility tax, immigration, payroll, home-sale/purchase).
• Familiarity with the U.S. residential real estate purchase process.
• Strong communication of relocation, tax and immigration matters to employees and business stakeholders.
• Ability to work with relocation management companies and immigration counsel.
• Excellent customer service and stakeholder-management skills.
• Empathy and ability to handle sensitive employee situations.

Responsibilities

• Manage day-to-day U.S. relocation cases in partnership with relocation management provider.
• Serve as a primary point of contact for employees throughout the mobility and relocation process.
• Evaluate complex relocation scenarios involving tax, immigration, payroll, home-sale and home-purchase considerations.
• Translate technical mobility concepts into practical guidance for employees, candidates and business stakeholders.
• Support the immigration case lifecycle for foreign-national candidates and employees in partnership with external immigration counsel.
• Coordinate with employees and internal stakeholders to provide day-to-day program support, resolve escalations and promote timely case progression.
• Advise HR business partners, talent acquisition professionals and hiring managers on mobility policies, available options and potential solutions.
• Partner with global and local vendors, monitor service delivery and promote compliance with organizational policies and applicable laws and regulations.
• Support mobility-related projects and program initiatives as needed.

Skills

Customer service

Communication

Stakeholder management

Empathy

Problem solving

Leadership

Global mobility

Job description

We have partnered with our client in their search for a Global Mobility Manager to provide maternity-leave coverage for an anticipated 14-month assignment. This role is hybrid - 3 days/week onsite in Foster City, CA.

Role Summary

The Global Mobility Manager will serve as a subject matter expert for employee relocation and mobility activity across the Americas. This consultant will manage day-to-day U.S. relocation cases, guide employees through the mobility process and coordinate with internal stakeholders and external service providers.

The role requires deep knowledge of relocation, immigration, mobility tax, payroll and residential real estate processes. The consultant must be able to translate complex mobility matters into practical, understandable guidance while delivering a high level of employee support.

Responsibilities

• Manage day-to-day U.S. relocation cases in partnership with the organization's relocation management provider.
• Serve as a primary point of contact for employees throughout the mobility and relocation process.
• Evaluate complex relocation scenarios involving tax, immigration, payroll, home-sale and home-purchase considerations.
• Translate technical mobility concepts into practical guidance for employees, candidates and business stakeholders.
• Support the immigration case lifecycle for foreign-national candidates and employees in partnership with external immigration counsel.
• Coordinate with employees and internal stakeholders to provide day-to-day program support, resolve escalations and promote timely case progression.
• Advise HR business partners, talent acquisition professionals and hiring managers on mobility policies, available options and potential solutions.
• Partner with global and local vendors, monitor service delivery and promote compliance with organizational policies and applicable laws and regulations.
• Support mobility-related projects and program initiatives as needed.

Required Qualifications

• At least seven years of progressive experience in global mobility, employee relocation, immigration program management or a closely related area.
• Manager-level experience handling complex mobility or relocation cases.
• In-depth knowledge of mobility processes within the Americas, including:
  • Mobility tax services
  • Immigration case management
  • Payroll coordination
  • Home-sale and home-purchase programs
  • Employee relocation services
• Familiarity with the U.S. residential real estate purchase process.
• Strong ability to communicate complex relocation, tax and immigration matters to employees and business stakeholders.
• Demonstrated ability to work effectively with relocation management companies, immigration counsel and other external vendors.
• Excellent customer service, communication and stakeholder-management skills.
• Strong judgment, learning agility and the ability to approach sensitive employee situations with empathy.
• Ability to remain constructive and solutions-oriented when managing challenging or time-sensitive cases.

About Korn Ferry

Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com