Mobility Equipment Service Technician

Numotion; Fargo (ND); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with employer match

Short- and long-term disability

Life insurance

Training and development programs

Job summary

Numotion in Fargo, ND is seeking a Service Technician to diagnose and repair complex wheelchairs and medical equipment. You will service in-shop and in-field, maintain stock equipment, and ensure safety and accuracy of documentation.

The role requires hands-on mechanical skills, tool proficiency, and a valid driver's license to travel to locations as needed. You will contribute to safe, reliable equipment and support customer independence.

Qualifications

• Education: High School diploma or GED required or minimum one year of related experience.
• Experience: Minimum of two years of relevant mechanical experience. Experience with medical equipment is preferred.
• Technical Skills: Proficiency with hand and power tools for equipment repair.
• Computer Skills: Basic knowledge of Word Processing, Email, and Internet for documentation and communication.
• Problem-Solving: Ability to quickly assess situations and make sound decisions to resolve equipment issues.
• Driving: Valid State Driver’s License with a satisfactory driving record, as this role may involve traveling to various locations.

Responsibilities

• Diagnose and Repair Equipment: Identify issues, obtain quotes, and repair equipment both in the shop and in the field.
• Maintain Stock Equipment: Keep rental and stock equipment clean, organized, and in reliable working order for customer use.
• Work Environment Maintenance: Ensure a clean, organized, and safe work environment in the shop/warehouse at all times.
• Delivery Vehicle Maintenance: Maintain delivery vehicles to ensure they are in safe operating condition, keeping them clean and organized.
• Parts Management: Receive, store, and ship parts for equipment, ensuring accurate inventory tracking.
• Accurate Documentation: Complete documentation in a thorough and timely manner, including obtaining necessary signatures and submitting reports.
• Customer Education: Educate customers and caregivers on proper use, care, and safety of the equipment to enhance longevity and user safety.
• Equipment Fitting & Adjustments: Perform minor fittings and adjustments to ensure that the equipment is customized and comfortable for each user.
• Safety Compliance: Follow all safety procedures and regulations to ensure a safe work environment.
• Training & Development: Participate in required in-service training to stay updated with the latest industry practices and product knowledge.

Skills

Hand and power tools

Problem solving

Driving

Computer skills

Education

High School diploma or GED

2+ years mechanical experience

Job description

Numotion in Fargo, ND is seeking a Service Technician to diagnose and repair complex wheelchairs and medical equipment. You will service in-shop and in-field, maintain stock equipment, and ensure safety and accuracy of documentation.

The role requires hands-on mechanical skills, tool proficiency, and a valid driver's license to travel to locations as needed. You will contribute to safe, reliable equipment and support customer independence.