Windows & Doors Field Technician – Service & Repairs

hrconsultingsolutionsllc; Paducah (KY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

Company van

Job summary

Window World of Paducah is seeking a full-time Window and Door Service Technician. This field-based role focuses on diagnosing and repairing replacement windows and doors, taking careful measurements, and delivering outstanding customer service.

Typical day includes 4–6 service or measurement calls, local travel, and opportunities for commission on referrals. This W-2 role offers benefits and a stable schedule.

Qualifications

• Experience installing, servicing, or repairing replacement windows and doors.
• Ability to accurately measure replacement windows and entry doors.
• Strong mechanical aptitude and troubleshooting skills.
• Excellent customer service and communication skills.
• Proven ability to solve problems independently in the field.
• Basic computer skills and ability to learn CRM software.
• Bilingual EN/Spanish is a strong plus but not required.

Responsibilities

• Review daily schedule and prepare service van with parts and materials.
• Travel within approximately a 1.5-hour radius of Paducah for service calls.
• Diagnose and repair window and door issues (sashes, glass packs, locks, weatherstripping, etc.).
• Accurately measure replacement windows and entry doors for orders.
• Complete several customer appointments daily while working independently.
• Provide professional customer service and explain repair options to homeowners.
• Document work and approvals in the CRM system.
• Maintain an organized service van and report maintenance needs.
• Refer installation work to the installation team when needed.
• Identify sales opportunities and commission opportunities on referrals.

Skills

Window repair

Door repair

Measuring

Customer service

CRM

Problem solving

Driving license

Bilingual EN/ES (plus)

Tools

CRM software

Job description

Window World of Paducah is seeking a full-time Window and Door Service Technician. This field-based role focuses on diagnosing and repairing replacement windows and doors, taking careful measurements, and delivering outstanding customer service.

Typical day includes 4–6 service or measurement calls, local travel, and opportunities for commission on referrals. This W-2 role offers benefits and a stable schedule.