Mobile Waterjet Field Technician

Hypertherm, Inc.; Oregon; Hybrid; USD 60,000 - 99,000; Full time

Benefits offered by this job

Profit sharing & ESOP

Employee ownership

Community service time

Environmental stewardship

No-layoff philosophy

Job summary

Hypertherm Associates is seeking a Field Service Technician to join our Waterjet team. You will install, configure, maintain, troubleshoot, and repair Waterjet equipment at customer sites, traveling within the Continental United States.

Strong hands-on mechanical and electrical skills are essential, along with the ability to train customers and support sales demonstrations. The role requires 75%+ travel, living within one hour of an airport, and a commitment to safety and high-quality service.

Qualifications

• HS Diploma or GED is required.
• 2 years of Field Technical Service or related field.
• 2+ years with Cutting Solutions product experience.
• Ability to carry, pull, lift, push and grip over 70 lbs.
• Ability to crawl, twist and climb into machines.
• Must be able to stand and work on hard surfaces for extended time.
• Solid understanding of electrical, mechanical, and CNC/PLC system fundamentals.
• Fluency in English required.
• Valid Driver's License in all 50 states.

Responsibilities

• Installation and setup at customer sites, including pre-delivery and training on new equipment.
• Technical support and maintenance of on-site Waterjet equipment, troubleshooting on-site, by email, and by phone.
• Maintain detailed digital service records with photos and attachments; provide field feedback on product issues.
• Collaborate with sales as a technical expert during customer-facing demonstrations and pre-sales visits.

Skills

Electrical fundamentals

Mechanical aptitude

CNC/PLC fundamentals

Field service experience

English fluency

Education

HS Diploma or GED

AS Degree (electrical or mechanical)

Tools

Multimeters

Electrical schematics

Torque wrenches

Dial indicators

Software utilities

Job description

Hypertherm Associates is seeking a Field Service Technician to join our Waterjet team. You will install, configure, maintain, troubleshoot, and repair Waterjet equipment at customer sites, traveling within the Continental United States.

Strong hands-on mechanical and electrical skills are essential, along with the ability to train customers and support sales demonstrations. The role requires 75%+ travel, living within one hour of an airport, and a commitment to safety and high-quality service.