Mobile Vehicle Condition Inspector

ACV Auctions; Concord (NC); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

Life insurance

Dental/Vision options

Paid time off

Company holidays

Floating holidays

401(k)

Job summary

ACV Auctions is seeking an enthusiastic Inspector in Concord, NC to join our growing team. Inspectors are the face of ACV, using automotive knowledge to detect damage and mechanical issues, then explain findings clearly to clients.

They will partner with Territory Managers, conduct dealership inspections, prepare reports, and help the sales team with upsells, while traveling to dealerships and auto sites to document condition and list vehicles on ACV’s platform.

Qualifications

• 1 year of automobile field experience with customer service background.
• Ability to read, write, speak and understand English.
• Ability to work outside in the elements for extended periods.
• Strong problem solving and resourcefulness.
• Ability to work independently with minimal supervision while collaborating in a team.
• Excellent communication to understand customer needs.
• Valid driver’s license with an insured vehicle.
• Familiarity with basic software and web apps.
• Ability to lift 25 lbs+ and perform physical tasks.
• Ability to operate manual and automatic transmissions.
• Vision to identify small defects under vehicles.

Responsibilities

• Support to simplify and enhance the customer experience.
• Conduct inspections with a Territory Manager and team to detect damage and mechanical issues.
• Prepare and submit reports of vehicle condition and repair estimates.
• Assist sales with up-selling or cross-selling services.
• Engage with dealers to build relationships and ensure satisfaction.
• Travel to dealerships and homes to inspect and write condition reports.
• Document photos and upload them to the image server.
• List inspected vehicles for bidding and purchasing on ACV platform.
• Onboard independent dealerships as buyers on the platform.
• Perform additional duties as assigned.

Skills

Automobile field experience

English proficiency

Outdoor work

Problem solving

Independent worker

Strong communication

Valid driver's license

Systems knowledge

Manual labor capability

Vehicle inspection skills (manual/auto

Attention to detail

Job description

ACV Auctions is seeking an enthusiastic Inspector in Concord, NC to join our growing team. Inspectors are the face of ACV, using automotive knowledge to detect damage and mechanical issues, then explain findings clearly to clients.

They will partner with Territory Managers, conduct dealership inspections, prepare reports, and help the sales team with upsells, while traveling to dealerships and auto sites to document condition and list vehicles on ACV’s platform.