Mobile Truck Maintenance Lead

Dobbs Peterbilt; Bossier City (LA); On-site; USD 60,000 - 90,000; Full time

Job summary

Dobbs Truck Group is seeking a Mobile Maintenance Advisor to lead the mobile service operation, organize daily activities, and ensure high standards of performance and customer satisfaction. This role involves supervising mobile technicians, coordinating schedules, and interfacing with Parts and Sales departments.

The ideal candidate has experience in truck/heavy equipment maintenance, CDL, and strong communication skills to manage customer expectations and drive service quality.

Qualifications

• 18 years of age or older.
• High school diploma or GED.
• Valid Class A or B CDL.
• Proficiency in Microsoft Excel, Word and Outlook.
• 6 years of related truck or heavy equipment maintenance.

Responsibilities

• Ascertain repair problems by listening to customer descriptions and reviewing records.
• Develop estimates by costing materials, supplies, and labor; calculate customer payment.
• Prepare repair orders and obtain approvals, entering ROs into the service database.
• Maintain customer rapport by explaining estimates, expected completion, and securing approvals.
• Supervise and coordinate the workload of mobile technicians and schedule service work.

Skills

Leadership

Operations management

Customer service

Communication

Education

High school diploma or GED

CDL Class A/B

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Dobbs Truck Group is seeking a Mobile Maintenance Advisor to lead the mobile service operation, organize daily activities, and ensure high standards of performance and customer satisfaction. This role involves supervising mobile technicians, coordinating schedules, and interfacing with Parts and Sales departments.

The ideal candidate has experience in truck/heavy equipment maintenance, CDL, and strong communication skills to manage customer expectations and drive service quality.