Mobile Diesel Technician - Field Service Pro

Dobbs-Truck-Group-; Monroe (LA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Long-term disability

Life insurance

401(k)

Paid vacation

Paid sick leave

Job summary

The Dobbs Truck Group is seeking a qualified Diesel/Service Technician to perform maintenance and repairs on commercial trucks and equipment from a mobile service truck. You will diagnose issues, perform electrical and powertrain repairs, and ensure high-quality service to customers.

Responsibilities include completing repairs on time, growing the customer base, and keeping documentation up to date. After-hours availability and travel to customer sites may be required.

Qualifications

• 4 years of dealer experience as a Diesel/Service Technician.
• Valid Commercial Driver’s License and a qualified MVR abstract.
• Minimum tool requirements (see below).
• 18 years of age.

Responsibilities

• Complete repairs in estimated time per industry standards.
• Grow and maintain the customer base
• Perform DOT inspection, troubleshooting, and repair on all areas of a vehicle including electrical, charging systems, starting systems, engine, HVAC, powertrain, and chassis components.
• Repairs include diagnosis and removal of injectors, cylinder heads, camshafts, main bearings, rod bearings, and transmission/clutch components.
• Utilize diagnostic equipment, software, and technical publications/information to determine root cause of customer complaint and repair solution.
• Maintain service truck, supplied tooling, and parts inventory to Company's expectation.
• Provide thorough documentation that supports complaint, cause, and correction.
• Perform preventative maintenance when requested.
• Respond promptly to customer requests and foster customer relationships.
• Report to customer and service administration on any deferred repairs.
• Flexibility to be available after hours and alternate days.

Skills

Diesel/Service technician experience

Customer service

Communication

Problem solving

Troubleshooting

Education

High school diploma or GED

Tools

Diagnostic equipment

Technical publications

Job description

The Dobbs Truck Group is seeking a qualified Diesel/Service Technician to perform maintenance and repairs on commercial trucks and equipment from a mobile service truck. You will diagnose issues, perform electrical and powertrain repairs, and ensure high-quality service to customers.

Responsibilities include completing repairs on time, growing the customer base, and keeping documentation up to date. After-hours availability and travel to customer sites may be required.