Mobile Teller – Travel Banking & Client Solutions

Zions Bank; Park City (UT); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Health insurance on day one

Mileage reimbursement for travel

401(k) plan with company match

Paid Time Off and holidays

Job summary

Zions Bank is seeking a Retail Support specialist to assist branches throughout the Summit County area, including Park City, UT. The role involves processing debit/credit transactions, handling customer needs, and supporting daily branch operations.

The position emphasizes high-quality customer service, accurate balancing, and opportunities to cross-sell banking products while supporting travel across our geographical region.

Qualifications

• Requires High School Diploma or equivalent and some cashiering, customer service, balancing, or other related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
• Must have solid balancing and customer service skills. Ability to cross-sell bank products based on clients needs.
• Experience selling products and services based on customer needs preferred.

Responsibilities

• Be responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
• Identify and address clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolve client's problems either through direct personal action or referral to alternative branch or bank resources.
• Identify and maximize cross-sell opportunities through exploring needs.
• Performing other duties as assigned.

Skills

Customer service

Balancing

Cashiering

Cross-sell

Education

High School diploma or equivalent

Job description

Zions Bank is seeking a Retail Support specialist to assist branches throughout the Summit County area, including Park City, UT. The role involves processing debit/credit transactions, handling customer needs, and supporting daily branch operations.

The position emphasizes high-quality customer service, accurate balancing, and opportunities to cross-sell banking products while supporting travel across our geographical region.