Mobile Tech & Solutions Specialist

T-Mobile; Watauga (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Disability insurance

Life insurance

Mobile service discounts

Home internet discounts

Commuter benefits

Job summary

T-Mobile USA, Inc. is seeking Mobile Associates in Texas to join a Retail Team of Experts. You will help customers explore devices and services, deliver demonstrations, and provide a world-class shopping experience in-store.

This learning role includes completing new employee training and growing toward a Mobile Expert position, with base pay, incentive opportunities, and comprehensive benefits for both part-time and full-time staff.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment preferred. Required.

Responsibilities

• Provide excellent customer service and sales support in-store to build loyalty.
• Demonstrate devices and solutions to meet customer needs with hands‑on demos.
• Collaborate with team and leaders to resolve issues and improve the customer experience.

Skills

Customer advocacy

Fast learner

Team collaboration

Effective communication

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking Mobile Associates in Texas to join a Retail Team of Experts. You will help customers explore devices and services, deliver demonstrations, and provide a world-class shopping experience in-store.

This learning role includes completing new employee training and growing toward a Mobile Expert position, with base pay, incentive opportunities, and comprehensive benefits for both part-time and full-time staff.