Mobile Tech & Service Pro — Stock Grants & Growth

T-Mobile; Columbus (NE); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Parental and family leave

Job summary

T-Mobile is seeking a customer-focused Retail Associate to engage customers, demonstrate technology solutions, and assist shoppers throughout their journey. The role emphasizes building product knowledge, leveraging digital tools, and delivering an exceptional customer experience.

We offer comprehensive benefits, on-the-job training, and opportunities for growth within a fast-paced retail environment, with compensation aligned to hourly pay and incentives.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change agility

Communication

Customer problem solving

Customer service

Engaging people

Multitasking

Sales

Teamwork orientation

Age 18+

Work authorization (US)

Education

High School Diploma/GED

Job description

T-Mobile is seeking a customer-focused Retail Associate to engage customers, demonstrate technology solutions, and assist shoppers throughout their journey. The role emphasizes building product knowledge, leveraging digital tools, and delivering an exceptional customer experience.

We offer comprehensive benefits, on-the-job training, and opportunities for growth within a fast-paced retail environment, with compensation aligned to hourly pay and incentives.