Mobile Tech & Service Expert — Growth, Stock & Benefits

T-Mobile; Bountiful (UT); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Medical, dental and vision insurance

Paid time off

Paid holidays

Job summary

At T-Mobile, we invest in YOU! The Mobile Associate role supports retail operations by helping customers with technology and service needs in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey to ensure satisfaction. Starting hourly pay is $18 base plus $5 training pay, with guaranteed earnings around $20/hour including incentives after training.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service or sales experience.
• Legal work authorization in the United States.
• Willingness to work in a fast-paced retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer service

Sales

Communication

Teamwork

Adaptability

Education

High School Diploma/GED

Job description

At T-Mobile, we invest in YOU! The Mobile Associate role supports retail operations by helping customers with technology and service needs in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey to ensure satisfaction. Starting hourly pay is $18 base plus $5 training pay, with guaranteed earnings around $20/hour including incentives after training.