Mobile Solutions Specialist — Retail Tech & Service

T-Mobile; Shipyard Acres (CA); Sur place; USD 28 000 - 33 000; Plein temps

Avantages offerts par ce poste

Annual stock grant

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid holidays

Parental leave

Tuition assistance

Commuter benefits

Résumé du poste

T-Mobile in the United States is seeking a Mobile Associate SiS to energize customers in a busy Store-in-Store environment. You will educate, demonstrate, and recommend solutions, using digital tools to showcase value and drive sales.

This role focuses on customer service, onboarding, building relationships, and exceeding sales targets while maintaining outstanding customer experiences. Training is provided and incentives may apply.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience, retail environment preferred.

Responsabilités

• Proactively engage with customers in a high-traffic retail environment.
• Educate customers, demonstrate solutions, and leverage digital tools during interactions.
• On-board customers, build rapport, and drive sales while maintaining service quality.
• Collaborate with store teams to support customer experience and account setup.
• Follow price overrides for specialty offers and participate in Be Back processes.

Connaissances

Customer service

Relationship-building

Retail sales

Formation

High School Diploma/GED

Description du poste

T-Mobile in the United States is seeking a Mobile Associate SiS to energize customers in a busy Store-in-Store environment. You will educate, demonstrate, and recommend solutions, using digital tools to showcase value and drive sales.

This role focuses on customer service, onboarding, building relationships, and exceeding sales targets while maintaining outstanding customer experiences. Training is provided and incentives may apply.