Mobile Tech Sales Pro – Growth & Stock Rewards

T-Mobile USA; Mansfield (MA); Vor Ort; USD 26.000 - 29.000; Vollzeit

Benefits dieser Stelle

Medical benefits

401(k) plan

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Stock incentives

Zusammenfassung

T-Mobile USA, Inc. seeks a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

The role emphasizes engaging customers, using digital tools, and completing training to stay current on wireless innovations. Performance is measured by customer satisfaction, knowledge, and collaboration across teams.

Qualifikationen

• High school diploma or GED required.
• Minimum 6 months of customer service or sales experience preferred in retail.
• Ability to learn and use digital tools to assist customers.

Aufgaben

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Kenntnisse

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Ausbildung

High School Diploma/GED (Required)

Jobbeschreibung

T-Mobile USA, Inc. seeks a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

The role emphasizes engaging customers, using digital tools, and completing training to stay current on wireless innovations. Performance is measured by customer satisfaction, knowledge, and collaboration across teams.