Mobile Tech Sales Associate Stock Grant Eligible

T-Mobile; Ames (IA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Parental leave

Family benefits

Mobile service discounts

Home internet discounts

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations and help customers with technology and service needs in a fast-paced setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey to improve satisfaction.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations while contributing to team goals and loyalty.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in delivering personalized technology and service solutions to meet customer needs.
• Use digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to learn retail processes, systems, and wireless tech innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Other duties and projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations and help customers with technology and service needs in a fast-paced setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey to improve satisfaction.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations while contributing to team goals and loyalty.