Mobile Tech Sales Associate

T-MOBILE USA, Inc.; Collierville (TN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid time off

12 paid holidays

Medical, dental and vision insurance

Flexible Spending Account

Discounts on mobile service/home 인터넷

Pet insurance

Job summary

T-Mobile USA, Inc. is hiring for a Retail Associate to engage customers, demonstrate technology and service options, and guide shoppers through their purchase journey.

The role emphasizes building product knowledge, using digital tools, and delivering friendly, solution-focused service in a fast-paced retail setting. Responsibilities include applying training to retail processes, collaborating across channels, and contributing to a high-quality customer experience.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is hiring for a Retail Associate to engage customers, demonstrate technology and service options, and guide shoppers through their purchase journey.

The role emphasizes building product knowledge, using digital tools, and delivering friendly, solution-focused service in a fast-paced retail setting. Responsibilities include applying training to retail processes, collaborating across channels, and contributing to a high-quality customer experience.