Mobile Tech & Customer Solutions Specialist

tmobile; Pleasant Valley Township (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Stock grants

Annual stock plan

401(k)

Paid time off

Employee discounts

Job summary

T-Mobile is hiring for a Retail Associate to engage customers, demonstrate technology solutions, and guide service plan selections. You will learn retail processes, utilize digital tools, and collaborate with team members to ensure an exceptional shopping experience.

This role emphasizes customer interaction, product knowledge, and adaptability in a fast-paced environment, with opportunities for growth and a comprehensive benefits package.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer Service

Sales

Communication

Teamwork

Multitasking

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Retail Associate to engage customers, demonstrate technology solutions, and guide service plan selections. You will learn retail processes, utilize digital tools, and collaborate with team members to ensure an exceptional shopping experience.

This role emphasizes customer interaction, product knowledge, and adaptability in a fast-paced environment, with opportunities for growth and a comprehensive benefits package.