In-Store Mobile Tech & Service Advisor

T-Mobile; Mount Airy (NC); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off

Employee stock grants

Job summary

A leading telecommunications company is looking for a Mobile Associate to support retail operations in North Carolina. The role involves engaging customers, demonstrating technology solutions, and providing service recommendations. Candidates should have a high school diploma and ideally 6 months of customer service experience. The company offers competitive pay starting at $18.00/hour plus training bonuses, with additional comprehensive benefits including medical, dental, and vision insurance, paid time off, and employee stock options.

Qualifications

• Passionate about advocating for customers and thriving in a fast-paced sales environment.
• Ability to work effectively alongside teammates while aiming for shared goals.

Responsibilities

• Provide personalized technology and service solutions based on customer needs.
• Demonstrate product features using digital tools to enhance customer understanding.
• Complete required training on retail processes and wireless technology innovations.

Skills

Customer advocacy

Sales ability

Team collaboration

Performance balancing

Education

High School Diploma/GED

Job description

A leading telecommunications company is looking for a Mobile Associate to support retail operations in North Carolina. The role involves engaging customers, demonstrating technology solutions, and providing service recommendations. Candidates should have a high school diploma and ideally 6 months of customer service experience. The company offers competitive pay starting at $18.00/hour plus training bonuses, with additional comprehensive benefits including medical, dental, and vision insurance, paid time off, and employee stock options.